penelope184

Q: iTunes install errors: MSVCR80.dll and Error 7 (windows error 126)

All of a sudden my iTunes stopped working, and I get the following error messages:

 

1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem

 

and

 

2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).

 

Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.

 

This is not working. I've tried installing as Administrator but doesn't make any difference at all.

 

There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.

 

Thanks

 

.

Posted on Jan 25, 2014 10:43 AM

Close

Q: iTunes install errors: MSVCR80.dll and Error 7 (windows error 126)

  • All replies
  • Helpful answers

first Previous Page 13 of 16 last Next
  • by turingtest2,

    turingtest2 turingtest2 Feb 1, 2014 2:45 PM in response to EdAnne
    Level 10 (85,769 points)
    iPod
    Feb 1, 2014 2:45 PM in response to EdAnne

    You're looking at a script to automatically remove iTunes and its components in advance of reinstalling it. When you reinstall iTunes those items are all installed as part of it.

     

    tt2

  • by brusk21483,

    brusk21483 brusk21483 Feb 1, 2014 2:46 PM in response to penelope184
    Level 1 (0 points)
    Feb 1, 2014 2:46 PM in response to penelope184

    I had this same issue and followed the instructions in this article:

     

    http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm

     

    It was pretty quick, and completely fixed the issue.

  • by EdAnne,

    EdAnne EdAnne Feb 1, 2014 3:32 PM in response to turingtest2
    Level 1 (0 points)
    Feb 1, 2014 3:32 PM in response to turingtest2

    Thank-you, I shall go ahead and try this then.

  • by kirk58,

    kirk58 kirk58 Feb 1, 2014 3:35 PM in response to penelope184
    Level 1 (0 points)
    Feb 1, 2014 3:35 PM in response to penelope184

    You may not need to be so drastic in your uninstall procedures.

    The only install in the last few days on my PC x64, Win7 was something today 2/1/14 in Apple Mobile Device Support.  This was the most likely culprit in this error popping up.

     

    1) Uninstalled iTunes

    2) Uninstalled Apple Mobile Device Support as part of the iTunes Uninstall.

    3) Reinstalled iTunes:  All is well

     

    The PC had to reinstall the driver for my iPhone, but all the previous backup items were still there.

     

    All is well again.

     

    Good Luck.  I just don't understand these 'half baked' installations/updates that cause users so many problems!!

  • by turingtest2,

    turingtest2 turingtest2 Feb 1, 2014 3:44 PM in response to EdAnne
    Level 10 (85,769 points)
    iPod
    Feb 1, 2014 3:44 PM in response to EdAnne

    Perhaps you misunderstood. I wasn't suggesting you try them yourself. It was part of a longer conversation regarding how to roll out iTunes 11.1.4 in a corporate envionment. I'm not sure however it is the best approach for individuals... My own advice for what to do is at Troubleshooting issues with iTunes for Windows updates.

     

    tt2

  • by Mark D284,

    Mark D284 Mark D284 Feb 1, 2014 6:37 PM in response to rjmacpherson
    Level 1 (0 points)
    Feb 1, 2014 6:37 PM in response to rjmacpherson

    Worked perfectly for me!

  • by pcbugfixer,

    pcbugfixer pcbugfixer Feb 1, 2014 6:39 PM in response to Pat Ann
    Level 1 (5 points)
    Feb 1, 2014 6:39 PM in response to Pat Ann

    G'day Pat Ann,

     

    Good one, glad we could help.

     

    Regards

    pcbugfixer

  • by pcbugfixer,

    pcbugfixer pcbugfixer Feb 1, 2014 6:50 PM in response to jehill39
    Level 1 (5 points)
    Feb 1, 2014 6:50 PM in response to jehill39

    G'day jehill39,

     

    I am not clear as to your status regarding the USB and network connection of your iPad and iPhone ?

     

    Regards

    pcbugfixer

  • by pcbugfixer,

    pcbugfixer pcbugfixer Feb 1, 2014 7:06 PM in response to Dlein
    Level 1 (5 points)
    Feb 1, 2014 7:06 PM in response to Dlein

    G'day Dlein,

     

    Get you, whatever you did, bits and pieces by the sounds of it, is most likely the reson you failed to correct the issue !!

     

    How about going to the respective hyperlink for your operating system.

     

    This is the post and I recommend that you expand the OS applicable to your System.

    Its a pain in the rear having to do all this, but it works ☺

     

    HT1925: Removing and Reinstalling iTunes for Windows XP

    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8

     

    When you have loaded the respective link, remember to "Expand all " option at the top, print a hard copy of the instructions and when you follow each Stem 1, 2 and 3 and tick off the task as you have completed each item, also remember to reboot after each step, i.e. after Step 1, then 2, then 3, before you start using iTunes again !.

     

    I have folowed them on at least 37 different windows operating systems and they work !!

     

    Regards

    pcbugfixer

  • by jehill39,

    jehill39 jehill39 Feb 2, 2014 1:16 AM in response to jehill39
    Level 1 (5 points)
    Feb 2, 2014 1:16 AM in response to jehill39

    jehill39 wrote:

     

    I still have the issue.  I had a USB connection to my iPhone and made an assumption.

    I left my PC on last night with iTunes running and no devices connected via USB while my wife and I were out several hours.  When we came back, our iPad was connected via WiFi, so we don't have the issue after all.

  • by jehill39,

    jehill39 jehill39 Feb 2, 2014 1:20 AM in response to pcbugfixer
    Level 1 (5 points)
    Feb 2, 2014 1:20 AM in response to pcbugfixer

    pcbugfixer wrote:

     

    G'day jehill39,

     

    I am not clear as to your status regarding the USB and network connection of your iPad and iPhone ?

     

    Regards

    pcbugfixer

    Everythings OK now!  Sorry to bother you.

  • by penelope184,

    penelope184 penelope184 Feb 2, 2014 1:28 AM in response to pcbugfixer
    Level 1 (0 points)
    Feb 2, 2014 1:28 AM in response to pcbugfixer

    Lost track of how many times I've tried to uninstall and reinstall, but it finally seems to be working.

    After uninstalling in the correct order as set out in pcbugfixer's post on page 4, I then removed all Apple related contect from programme folders.

    Some files wouldn't delete so I used a delete on boot application.

    I then emptied my trash folder.

    I then cleared registry issues, did a reboot and downloaded itunes from google chrome instead of Firefox (I have no idea whether this made a difference).

    Just before I set the install to start I turned off my wifi.

    It seems to be working ok, with wifi back on, hasn't crashed, I'm updating all my podcasts.

    What a complete pain in the a*se though. Interesting to see this thread has had over 25k views... Apple should be ashamed.

    Thanks for all the help.

  • by Jeromi45,

    Jeromi45 Jeromi45 Feb 2, 2014 4:09 AM in response to penelope184
    Level 1 (0 points)
    Feb 2, 2014 4:09 AM in response to penelope184

    No me lo puedo creer de repente no funciona itunes es increible,ese error de donde viene , la verdad que me cuesta trabajo realizar estas operaciones, no soy informatico quien me puede ayudar?

  • by Applehmi,

    Applehmi Applehmi Feb 2, 2014 9:34 AM in response to MichAZ
    Level 1 (0 points)
    Feb 2, 2014 9:34 AM in response to MichAZ

    Thanks very much indeed!

    I have removed the (x86)

      • C:\Program Files (x86)\Bonjour
      • C:\Program Files (x86)\Common Files\Apple\
      • C:\Program Files (x86)\iTunes\

    Then I repaired my failing iTunes 11.1 4. 62 & it installed smoothly & ALL is back to normal.

    Once again lots of thanks MichAZ.

  • by Stizzle007,

    Stizzle007 Stizzle007 Feb 2, 2014 9:40 AM in response to rjmacpherson
    Level 1 (0 points)
    Feb 2, 2014 9:40 AM in response to rjmacpherson

    Yes I was having the problem too and it was driving me crazy!  I did not have to delete any files and iTunes installed and opened without any problems!  Thank you everyone!

first Previous Page 13 of 16 last Next