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Q: Macbook pro retina screen damaged using alcohol swab

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I have used alcohol swab on my macbook laptop screen and its damaged,

 

can some one tell me what is damaged using alchol, coz i dont know what to search on net, is this black tint coating, or what

 

and should i have to replace full screen or only coating.

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Feb 1, 2014 12:39 PM

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Q: Macbook pro retina screen damaged using alcohol swab

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  • by BobRz,

    BobRz BobRz Feb 1, 2014 12:58 PM in response to sms2friends
    Level 5 (6,115 points)
    Feb 1, 2014 12:58 PM in response to sms2friends

    All you can do is take it in to the Genius Bar for an eval, but I think they're going to tell you they need to replace the whole screen.

  • by Strawb268,Helpful

    Strawb268 Strawb268 Feb 1, 2014 1:41 PM in response to sms2friends
    Level 4 (1,457 points)
    Feb 1, 2014 1:41 PM in response to sms2friends

    sms2friends wrote:

     

    can some one tell me what is damaged using alchol

    The Macbook screen is full laminated glass coated with "layers of silicon dioxide and niobium pentoxide so precise and so thin they’re measured in atoms".

    I suspect it is this coating that you have damaged.

     

    Apple give clear advice on cleaning screens:

     

    http://support.apple.com/kb/HT3226

     

    They emphasise a damp lint free cloth and never use alcohol or other solvents on displays.

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Feb 1, 2014 1:42 PM in response to sms2friends
    Level 6 (14,806 points)
    Feb 1, 2014 1:42 PM in response to sms2friends

    nobody can replace the coating on it, you either remove it all, or have the display replaced

  • by Strawb268,

    Strawb268 Strawb268 Feb 1, 2014 1:43 PM in response to PlotinusVeritas
    Level 4 (1,457 points)
    Feb 1, 2014 1:43 PM in response to PlotinusVeritas

    1 on that.  Bite the bullet and get the screen replaced

  • by sms2friends,

    sms2friends sms2friends Feb 1, 2014 11:57 PM in response to PlotinusVeritas
    Level 1 (1 points)
    Feb 1, 2014 11:57 PM in response to PlotinusVeritas

    How i can remove it completly and what would be the side effects of removing it completly or what measure i have to take after removing it completely coz right now i cant read any thing easily on laptop.

     

    and replacment of whole lcd would cost 500$ + or is thier any glass screen which can be replaced. or i have to go with full lcd replacement

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Feb 2, 2014 12:34 AM in response to sms2friends
    Level 6 (14,806 points)
    Feb 2, 2014 12:34 AM in response to sms2friends

    the bezel is glued, its an evil paid to take it apart.  if you tried to remove it all, youd likely crack the LCD or worse, get the inverter board wet and ruin it.

     

     

     

    Contact Apple for evaluation for replacing your Monitor assy.      

     

    dont ever ever use solvents on a screen, thats been common knowledge for many many years now. 

     

     

    Considerations for the long life of your MacBook. Handling and environmental care tips

  • by sms2friends,

    sms2friends sms2friends Feb 2, 2014 12:48 AM in response to PlotinusVeritas
    Level 1 (1 points)
    Feb 2, 2014 12:48 AM in response to PlotinusVeritas

    than what the best way to remove dirt from screen coz using only soft cloth dont helps at all

     

    and i live in pakistan , here their is no apple center.

     

    feeling sad i have to buy full replacement lcd

  • by PlotinusVeritas,Helpful

    PlotinusVeritas PlotinusVeritas Feb 2, 2014 1:02 AM in response to sms2friends
    Level 6 (14,806 points)
    Feb 2, 2014 1:02 AM in response to sms2friends

        than what the best way to remove dirt

     

     

     

    what kind of alien dirt do you have that doesnt remove with a soft damp cloth?  

     

     

     

    Cleaning Your MacBook

    Use a very lightly damp, soft (if you can squeeze the cloth very tightly and even a drop comes out, its still too damp), lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings and be very careful not to get the damp cloth around the trackpad edges or around the inside edge between the monitor and its bezel. Do not spray any type of liquid directly on the computer. Do not use sprays, solvents, or abrasives; do not attempt to use any solvents on the LCD display either directly (especially!) or indirectly. There is never any call to use any type of lens cleaning solvents on the screen of your LCD display. Again, do not spray any liquid directly on the screen. Never use Kleenex, or paper towels, these are abrasive. Soft cotton cloth only or a microfiber lens cleaning cloth.

     

    No rubbing alcoholic, no glass cleaners of any variety, no acetone, no lens cleaning sprays, no AR coating sprays, no sprays sold as "for your LCD TV", no sprays sold as "for your notebook display".  Water only, and never sprayed on, and never dripping wet even slightly on the cloth.

     

  • by sms2friends,

    sms2friends sms2friends Feb 2, 2014 8:35 AM in response to PlotinusVeritas
    Level 1 (1 points)
    Feb 2, 2014 8:35 AM in response to PlotinusVeritas

    can u tell me which one is right choice for me , as their is no authorize dealer here in my country

     

    http://www.techrestore.com/xcart/home.php?cat=472

     

    http://www.macservice.com/screens.html#

     

    coz one is offering for 199 $ other one is offering for 59$

     

    please tell me anyother vendors site who sell my required product

  • by BobRz,

    BobRz BobRz Feb 2, 2014 8:40 AM in response to sms2friends
    Level 5 (6,115 points)
    Feb 2, 2014 8:40 AM in response to sms2friends

    I think you need to call them both first. The $59 is for a unibody, which is not what you have according to your first post. You said you had a retina. The other link seems to have different pricing for a retina as well, but it's less clear. Like I said, call them and explain exactly what you did and what you need.

  • by Strawb268,

    Strawb268 Strawb268 Feb 2, 2014 9:27 AM in response to sms2friends
    Level 4 (1,457 points)
    Feb 2, 2014 9:27 AM in response to sms2friends

    I don't think either are offering retina screen repairs. 

     

    I did a search and found 3 USA based repairers offering screen repairs - 2 at $400 and one at $740!!!!

     

    At those prices, I would go for the reassurance of Apple's own service which would not invalidate your warranty (if you have one).  And then I would treat my MBP with great care to ensure it doesn't happen again!

  • by BobRz,

    BobRz BobRz Feb 2, 2014 11:13 AM in response to Strawb268
    Level 5 (6,115 points)
    Feb 2, 2014 11:13 AM in response to Strawb268

    Strawb,

     

    The Macservice site did have some Retina screen services, but you had to poke around a little. And you're right, they're more expensive than what he thought. That's why I said he better call.

     

    Glass Replacement Only$199

    Screen w/ Glass$379

    Screen w/ Housing$649

    Retina LED*$549

    Retina Upper Section*$699

    *Compatible with 2012+ Retina models only.
    Orders include free ground shipping. Next day from $49. details
  • by sms2friends,

    sms2friends sms2friends Feb 2, 2014 11:29 AM in response to BobRz
    Level 1 (1 points)
    Feb 2, 2014 11:29 AM in response to BobRz

    is this what i need ?

    can someone call and confirm with this company and update me

    Glass Replacement Onlyhttp://www.macservice.com/images/camera.gif$199
  • by BobRz,

    BobRz BobRz Feb 2, 2014 11:34 AM in response to sms2friends
    Level 5 (6,115 points)
    Feb 2, 2014 11:34 AM in response to sms2friends

    You may need one of these two:

     

    Retina LED*$549

    http://www.macservice.com/images/Fast-Easy-Service5.gif

    Retina Upper Section*$699

    http://www.macservice.com/images/Fast-Easy-Service5.gif

     

     

    That's why you need to call them.

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