JerryWong88
Level 1 (0 points)

Q: bottom half of screen not working

The bottom half of screen of my screen is not working and is black. Can anyone help?

iMac, iOS 7.0.4

Posted on Feb 2, 2014 11:25 AM

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JerryWong88

Q: bottom half of screen not working

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  • by Allan Jones,

    Allan Jones Allan Jones Feb 2, 2014 11:58 AM in response to JerryWong88
    Level 8 (35,071 points)
    iPad
    Feb 2, 2014 11:58 AM in response to JerryWong88

    iMac model? Mac OSX version? iMacs have been in continuous production since 1998 in four broad families, each with different service and troubleshooting procedures.

     

    Do "About this Mac" from your Apple menu will show your OSX version ("iOS" is not a computer operating system; just for Apple mobile devices) and processor type. Please tell us what you find for those two items. The latter will at least narrow down your iMac to one family.

  • by rccharles,

    rccharles rccharles Feb 3, 2014 11:32 AM in response to Allan Jones
    Level 6 (8,476 points)
    Classic Mac OS
    Feb 3, 2014 11:32 AM in response to Allan Jones

    Shutdown your machine.  Hold down the shift key.  Poweron.  Wait awhile Wait awhile while you harddrive is being checked.

           http://support.apple.com/kb/ht1455