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iphone 4s wifi greyed out.

204739 Views 403 Replies Latest reply: Apr 16, 2014 3:35 AM by Turnip71 RSS Branched to a new discussion.
  • Medhath Calculating status...
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    Feb 1, 2014 8:16 PM (in response to john_2595)

    I had the same problem on my daugther's iphone 45.  I stopped by the Apple store and they offered an exchange for $200 but I had to book an apointement.  The next day my daughter dropped the phone on the floor and it worked fine since.  I guess it needed a little shaking

  • Been Beenie Calculating status...
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    Feb 1, 2014 11:22 PM (in response to GonnaGoDroid)

    Contact the apple store first or apple help http://www.apple.com/support/contact

    Apple explained to me that the new software on upgrade has detected an issue with the wifi and so closed it down but they have not admitted any hardware liability so it's very important for everyone to contact Apple and complain. Otherwise they won't acknowledge the problem.

  • Been Beenie Level 1 Level 1 (0 points)
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    Feb 1, 2014 11:34 PM (in response to Been Beenie)

    New update for UK users. I ended up paying £159 for a replacement 4S. The good news is that Apple have changed their policy and now,  as well as  a 3 month guarantee Apple will cover replacement phones you have paid for for 6 years for hardware problems. I only found this out after tons of correspondence an phone calls and visits to the store but it was what convinced me to lay out yet more cash after having 4 replacements in 2 years for different hardware issues. Now I have a working wifi button and when my phone plays up again - which I'm sure it will - at least I hope they will replace it without a quibble

  • OriginalDigger Level 1 Level 1 (0 points)
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    Feb 2, 2014 12:22 PM (in response to Been Beenie)

    Thanks Been Beenie. Your input was quite valueable. Not really a straight forward process rather a bit long; but according to the consumer law, I got my phone replaced. The only bad experience in the process was the store genius(es) who were least helpful and kind of pushing always to pay for a fix (atleast in my case; it was a manager but who straight away refused to accept the consumer law. I showed him Apple's own webpage but he was blunt in saying that he hasn't got time to go through all this; they don't entertain consumer law at all ! ). The online and telephonic support was all very helpful and not to praise them would also be unfair and its because of them my case was resolved.

  • mofizzleshiddle Calculating status...
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    Feb 3, 2014 3:50 PM (in response to john_2595)

    POSSIBLE SOLUTION. My wifi and bluetooth both randomly stopped working. I tried everything from restoring to resetting my network problems and none of these solutions worked.

     

    So I let my battery run down fully. I then kept trying to start it (to use up any remaining battery power). After 5-6 times of trying to restart it, i connected it to the charger and turned it on....and it works!! Wifi and bluetook are back!

    Hope this helps!

  • CABKNY Level 1 Level 1 (0 points)
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    Feb 7, 2014 4:26 PM (in response to john_2595)

    Hair dryer method I guess works: http://www.youtube.com/watch?v=Qisylxzoag4&feature=youtu.be&a

     

    Apple though, really, upgrade 4s users to teh 5 or don't.

     

    But don't tell us to upgrade.

  • CABKNY Level 1 Level 1 (0 points)
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    Feb 7, 2014 5:01 PM (in response to mofizzleshiddle)

    How long has this solution worked?

  • CABKNY Level 1 Level 1 (0 points)
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    Feb 7, 2014 5:07 PM (in response to john_2595)

    Holy **** the hair dryer trick worked! Holy mother F-ing sh|t it work.

     

    http://www.youtube.com/watch?v=Qisylxzoag4&feature=youtu.be&a

     

    Just like in the link, held a dryer on the phone for until the temperture error. Placed it in the fridge wrapped lightly in a paper towel to prevent condensation and the wifi is now functioning.

     

    AH - MA - ZING.

  • ginoyann Level 1 Level 1 (0 points)
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    Feb 11, 2014 11:24 AM (in response to john_2595)

    This fixed it for me. No more wifi problems on my iPhone 4S

     

    http://ios.wonderhowto.com/how-to/prevent-overheating-ios-7-for-much-cooler-ipho ne-0147521/

  • GonnaGoDroid Level 1 Level 1 (0 points)
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    Feb 11, 2014 1:22 PM (in response to ginoyann)

    Holy schnittcakes!! It worked for me too GINOYANN

     

    http://ios.wonderhowto.com/how-to/prevent-overheating-ios-7-for-much-cooler-ipho ne-0147521/

     

    Turn off all this crap in location services, and now wifi turns on and connects to my network!!

     

    Apple Store TOLD ME it was a broken motherboard and I HAD to buy a new phone!!!!!  Now my 3 year old iphone 4 is working perfectly after turning off the excessive options in Location services.  Oh my god, thank you.

  • ginoyann Level 1 Level 1 (0 points)
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    Feb 11, 2014 1:26 PM (in response to GonnaGoDroid)

    You're welcome

  • GonnaGoDroid Level 1 Level 1 (0 points)
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    Feb 14, 2014 7:51 AM (in response to ginoyann)

    Well it was short lived.  I woke up today and wifi is once again greyed out.  The location Services fix lasted 3 days.  I'm giving up on my iphone 4 and gonna go samsung

  • TJBUSMC1973 Level 5 Level 5 (4,655 points)
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    Feb 14, 2014 8:17 AM (in response to GonnaGoDroid)

    GonnaGoDroid wrote:

     

    Well it was short lived.  I woke up today and wifi is once again greyed out.  The location Services fix lasted 3 days.  I'm giving up on my iphone 4 and gonna go samsung

     

    If that works for you, great.  Just be sure to take extra precautions for your account security, including your email accounts, bank accounts, and credit card information.

  • CABKNY Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 14, 2014 8:57 AM (in response to GonnaGoDroid)

    Same here.

     

    Hair dryer tricked workedd for about half a week, accidentially powered all the way down, when charging noticed the spinning WiFi trying to connect. Restarted the phone.

     

    Back to grey.

     

    I miss Jobs' Apple.

  • TJBUSMC1973 Level 5 Level 5 (4,655 points)
    Currently Being Moderated
    Feb 14, 2014 11:00 AM (in response to CABKNY)

    CABKNY wrote:

     

     

     

    I miss Jobs' Apple.

     

    That's odd.  Because Jobs signed off on the iPhone 4S. 

     

    Jobs was CEO of Apple until August of 2011.  The iPhone 4S was developed under his watch, and was released only two months after he resigned for health reasons.

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