Skip navigation

imessage

55 Views 3 Replies Latest reply: Feb 4, 2014 7:03 AM by pdroth RSS
kez1990 Calculating status...
Currently Being Moderated
Feb 4, 2014 6:48 AM

hello

 

i have just got the new iphone 5s, my imessgae is no longer working, it keeps saying an error occurred during activation. can someone please explain on how to fix it

iPhone 5s, iOS 7.0.4
  • pdroth Level 5 Level 5 (4,815 points)
    Currently Being Moderated
    Feb 4, 2014 6:49 AM (in response to kez1990)

    What carrier are you on?

    Is texting working?

    Is your Apple ID and password working (can verify by logging into www.icloud.com)

  • pdroth Level 5 Level 5 (4,815 points)
    Currently Being Moderated
    Feb 4, 2014 7:03 AM (in response to kez1990)

    You need to call O2 and let them know you can't activate iMessage.   They might not have provisioned your account properly.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.