gpissio11

Q: icloud doesn't verifie my new email.

I've changed my new email address on apple's  site succesfully but the icloud on my device 4s, doesn't verify the new email. Also there is no incoming new mail from Apple when I'm checking on icloud's site. There was a conflict on moblie me service on my PC, so I had to remove it from system.

I deleted any previous account from the device, several times without any progress.

Please advise.

iPhone 4S, iOS 7.0.4

Posted on Feb 2, 2014 8:09 AM

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Q: icloud doesn't verifie my new email.

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  • by sterling r,Solvedanswer

    sterling r sterling r Feb 4, 2014 6:59 AM in response to gpissio11
    Community Specialists
    Feb 4, 2014 6:59 AM in response to gpissio11

    Hello gpissio11,

     

    It sounds like you have updated your Apple ID primary email address but are not getting the verification email when you check it at http://www.icloud.com. When you update your primary email, you check for the verification email, at the email address you are using as your Apple ID.

    To change your Apple ID, follow these steps:

    1. Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    2. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    3. In the "Apple ID and Primary Email Address section," click Edit.
    4. Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
    5. Open the email from Apple, then click Verify Now in the email.

    From: Apple ID: Changing your Apple ID

              http://support.apple.com/kb/ht5621

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling