Currently Being ModeratedJan 21, 2014 2:53 PM (in response to nefphoto)
Thank you for providing so much detail about the issue you are experiencing with the orientation issue you are experiencing on your iPad.
The first thing I recommend is quitting and relaunching the applications on your iPad:
- Double-click the Home button.
- Swipe left or right until you have located the app you wish to close.
- Swipe the app up to close it.
You can find the full article here:
If you are still seeing the same issue after quitting and relaunching the apps, I recommend restarting your iPad and then resetting if it's still not working:
Restarting your device
- Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
- Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
If the issue persists, the last thing I recommend is backing up and restoring your iPad:
Thank you for using Apple Support Communities.
Currently Being ModeratedJan 21, 2014 3:06 PM (in response to sheila_m.)
Hi Sheila, Thaks for tour support. I have already tried to restart all the applications with this issue. I have also tried to reset the iPad and, finally, I have also tried to restore the iPad as a new device, but the issue is always present. So I think that it is a bug of the OS or an hardware bug. I'd like to be sure that it is not an hardware bug in order to avoid to have to change the iPad.
Currently Being ModeratedJan 21, 2014 6:06 PM (in response to nefphoto)
iPhone, iPad or iPod screen will not rotate, fix
iOS Screen Does Not Rotate
Currently Being ModeratedJan 22, 2014 8:15 AM (in response to nefphoto)
I think you are right. I have had this problem since I updated but I think it comes prior to this last update. As you say, rotation gets stocked when any app crashes while in portrait mode. I haven't figured out if switching back and forward from landscape to portrait corrupts so,etching inside the app causing it to crash or is the app causing the rotation to fail.
The workaround is to close the crashed app and tap again to run it. Then lock and unlock the rotation and while unlocked use the iPad's accelerometer by turning it around to free rotation.
This worked for me. I hope works for you.
Currently Being ModeratedJan 22, 2014 8:50 AM (in response to Jx3me)
The app that crashes not necessarily is the one that turns dark gray. But tapping this icon is enough to get it back to normal.
I meant "rotation gets stuck"
You can't edit a post made from iPad... Shame on you Apple.
Currently Being ModeratedJan 22, 2014 3:28 PM (in response to Jx3me)
Hi Jx3me, I agree with you. I have a feeling that the app that generates the issue not necessarily is the one that turns gray. So, Jx3me, it seems you have my same issue. Please, could you tell me on which version of iPad do you notice this issue?
Currently Being ModeratedJan 23, 2014 6:32 AM (in response to Jx3me)
Jx3me, thanks a lot for your information. I have the same issue on an iPad Mini 16GB with retina display. I don't know if there is the same issue on other models of iPads. For example, on the iPad Air I have often noticed some grey icons, but the rotation seems to work fine. In any case I hope the Apple will solve the issue with the next update.
Currently Being ModeratedJan 23, 2014 1:31 PM (in response to nefphoto)
Thank you for the additional information. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
All the best,
Currently Being ModeratedFeb 2, 2014 11:07 PM (in response to nefphoto)
i have the same issue on my iPad mini retina (7.0.4) too.
it's happend when i took 4 fingers to alternate apps or take 5 to close the apps.
sometimes it's bring the x buttom to uninstall apps. that's very surprised.
cuz i didn't want to delete it, and it's bring the app "Draking" bigger, like you try to mange position.
i thinks it's very sensitive screen.....
so, i didn't have this issue with my iPad retina (3rd gen), it's pretty okay with iOS 7
i already tried all reset and restore (iOS 7 7.0.4) but, i didn't try on 7.0.3 yet.
i hope to find something to fix this, and yes, i don't know this is hardware or software situation.
i hope this is just, buggy...
Currently Being ModeratedFeb 3, 2014 9:04 AM (in response to adjustic)
Hi adjustic, it is exactly my same issue. I don't know if this issue was present also with iOS7.0.3. I hope it is a software bug. Surely, if the issue is still present after the next updatd, I will bring the iPad back to the Apple Store.
Currently Being ModeratedFeb 3, 2014 5:31 PM (in response to nefphoto)
hey nefphoto. I find a little help, just turn off auto Lock/Unlock with Smart Cover.
it will help about auto "x" apps.
but it's still have gray app issue.
and to help rotate issue is not use the lock rotate function.
hope all issue will be fix with 7.1.