HT3180: Apple TV: How to restart your Apple TVLearn about Apple TV: How to restart your Apple TV
Currently Being ModeratedFeb 5, 2014 11:44 AM (in response to diesel vdub)
Thanks Diesel- usually a wireless connection (both computer and ATV), however since I got new the modem the problem arose- i.e. ATV showing only computers and settings, and cannot access either!
Just tried (again) to reset via micro USB to Itunes on PC. The ATV is not showing up under devices or on the "my computer" folder. Its not a usb port problem as the port is working for other devices- all very odd!
Currently Being ModeratedFeb 5, 2014 11:48 AM (in response to colmfolan)
Resetting the ATV is not the problem nor the solution.
The issue is the network.
The ATV cannot connect to the network and therefore cannot connect to the Internet.
How is the ATV supposed to be connected to the network, wired or wireless?
If wireless, go into Settings on the ATV and add the new network login credentials.
If wired, is it physically plugged into the network?