Q: i have had itunes on my computer for ever. now that that there was an update i can not open itunes or redownload it!
help
Posted on Feb 4, 2014 12:37 PM
by b noir,Solvedanswer
I just click he download button. After several seconds a bar pulls up to save save as or cancel. I click save and it disappears. Then almost immediately another box pops up and says iTunes64setup_exe (12) couldn't be downloaded. That's all no error messages
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Posted on Feb 5, 2014 11:07 AM