1 Reply Latest reply: Feb 5, 2014 2:03 PM by randers4
DominiqueM111 Level 1 Level 1 (0 points)

Hello,

 

My son has given me his old iphone4.

 

I had a Apple ID account but have forgotten the password. On trying to get this reset it appears I have forgotten the answers to my security questions also. My son therefore set up a new Apple ID.

 

We are trying to get the phone unlocked and a new sim card put in but on receiving the code from Apple and starting the process we need the old Apple ID to proceed. This is obviously where we come unstuck.

 

Please help.

 

Thanks in advance,

 

Dom.


iPhone 4