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HT1338: OS X: Updating OS X and Mac App Store apps

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HT1338 why is my macbook not charging?

107262 Views 54 Replies Latest reply: Apr 15, 2014 8:06 PM by loomis503 RSS Branched to a new discussion.
  • remm0hinad Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 10:23 AM (in response to frederic1943)

    This might seem like a dumb question but is ASMB016 the battery type I need?

     

    Thanks for the quick reply & all your help

  • frederic1943 Level 6 Level 6 (9,970 points)
    Currently Being Moderated
    Oct 30, 2013 10:56 AM (in response to remm0hinad)

    No, the battery number is A1185.

  • jc42 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 1, 2013 5:37 AM (in response to frederic1943)

    Can someone let me knof if my battery is the issue or if I need a new charger, or if it might be something else?

    Battery Information:

     

      Model Information:

      Manufacturer:          DP

      Device name:          ASMB016

      Pack Lot Code:          0002

      PCB Lot Code:          0000

      Firmware Version:          0110

      Hardware Revision:          0500

      Cell Revision:          0200

      Charge Information:

      Charge remaining (mAh):          0

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          3879

      Health Information:

      Cycle count:          178

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          370

      Voltage (mV):          11308

     

    I have a hard time getting it to charge with the charger connected.  Once it does connect (light up) it charges slowly, but the charge lasted the normal length, and I have to tinker with it a lot to get the charger to light up.  I am hoping that it is the charger, but could it be something else?

     

    Thanks!

  • carmenfromprovidence Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2013 8:48 AM (in response to frederic1943)

    Hi. My battery was working fine (about 1hr of battery time after +- 2 years of use). One day it stopped working and I get the annoying "Not charging" message. Any help would be appreciated!

     

    Heres the info I get about the battery:

     

    Battery Information:

     

      Model Information:

      Serial Number:          W0015QJBGBWZA

      Manufacturer:          SMP

      Device name:          bq20z451

      Pack Lot Code:          0000

      PCB Lot Code:          0000

      Firmware Version:          0201

      Hardware Revision:          000a

      Cell Revision:          0158

      Charge Information:

      Charge remaining (mAh):          0

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          0

      Health Information:

      Cycle count:          1389

      Condition:          Replace Now

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11728

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Wake On LAN:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      GPUSwitch:          2

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Display Sleep Uses Dim:          Yes

      GPUSwitch:          2

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      ID:          0x0100

      Wattage (W):          85

      Revision:          0x0000

      Family:          0x0085

      Serial Number:          0x0035b9a0

      Charging:          No

  • RaveOnBitches Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 10, 2013 2:15 PM (in response to carmenfromprovidence)

    RaveOnBitches

    Nov 10, 2013 12:18 PM

    Something happend with my mac....Its not charging and SMC doesnt help...Any ideas? It works on charger but every few mins gets to sleep mode...Im usin Mac Unibody..please help:/

     

     

    Battery Information:

     

      Model Information:

      Serial Number:    9G0120SHFE1MA

      Manufacturer:    DP

      Device name:    bq20z451

      Pack Lot Code:    0000

      PCB Lot Code:    0000

      Firmware Version:    0201

      Hardware Revision:    0002

      Cell Revision:    0158

      Charge Information:

      Charge remaining (mAh):    0

      Fully charged:    No

      Charging:    Yes

      Full charge capacity (mAh):    4751

      Health Information:

      Cycle count:    924

      Condition:    Normal

      Battery Installed:    Yes

      Amperage (mA):    -1057

      Voltage (mV):    10401

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):    0

      Disk Sleep Timer (Minutes):    0

      Display Sleep Timer (Minutes):    21

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Wake On LAN:    No

      Current Power Source:    Yes

      Display Sleep Uses Dim:    Yes

      Battery Power:

      System Sleep Timer (Minutes):    0

      Disk Sleep Timer (Minutes):    0

      Display Sleep Timer (Minutes):    120

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Display Sleep Uses Dim:    Yes

      Reduce Brightness:    No

     

    Hardware Configuration:

     

      UPS Installed:    No

     

    AC Charger Information:

     

      Connected:    Yes

      ID:    0x0100

      Wattage (W):    45

      Revision:    0x0000

      Family:    0x00ba

      Serial Number:    0x000a3688

      Charging:    Yes

    I have this question too (0) Reply

  • Rabalais Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2013 6:10 PM (in response to zinachad)

    I just purchased a new factory battery for my Mac book...I am getting not charging...tried everything inclding cleaning contacts and a re-set. here is my info

    Battery Information:

     

      Model Information:

      Manufacturer:          DP

      Device name:          ASMB013

      Pack Lot Code:          0000

      PCB Lot Code:          0000

      Firmware Version:          0102

      Hardware Revision:          0300

      Cell Revision:          0100

      Charge Information:

      Charge remaining (mAh):          1434

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          4950

      Health Information:

      Cycle count:          4

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11273

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Automatic Restart On Power Loss:          No

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Wake On LAN:          No

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      ID:          0x0100

      Wattage (W):          60

      Revision:          0x0000

      Family:          0x00ba

      Serial Number:          0x0056eed8

      Charging:          No

  • Sillertiller Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 6, 2014 2:05 AM (in response to zinachad)

    Hello

     

    My Mcbooks tells me following...what seems to be the the problem?

     

     

    Charge Information:

      Charge Remaining (mAh):          232

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          5381

      Health Information:

      Cycle Count:          387

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -980

      Voltage (mV):          10773

     

     

    Thank you!

  • rigito Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 4, 2014 9:22 AM (in response to RaveOnBitches)

    It is time to replace that battery, 924 cycles is past the life of that battery.

  • trialsworld Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 7, 2014 3:44 PM (in response to zinachad)

    Just Put a new battery in and reset the SMS but its still not charging. Im getting a green light on the power supply pin

     

    Battery Information:

     

      Charge Information:

      Charge Remaining (mAh):          0

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          0

      Health Information:

      Cycle Count:          0

      Battery Installed:          No

      Amperage (mA):          0

      Voltage (mV):          0

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          57

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          57

      Sleep on Power Button:          Yes

      Automatic Restart on Power Loss:          No

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Wake on LAN:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      GPUSwitch:          2

      PrioritizeNetworkReachabilityOverSleep:          0

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Sleep on Power Button:          Yes

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Display Sleep Uses Dim:          Yes

      GPUSwitch:          2

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      Charging:          No

  • loomis503 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2014 8:06 PM (in response to John Galt)

    this is what my macbook say's does this as well mean i need a new battery? and i had got a loan on my mac, and the loan shop did not remove the battery for the 6 months it was there....  so i am guessing i need a new one... 

     

      Model Information:

      Serial Number:          D8**************LAZ

      Manufacturer:          SMP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          406

      Hardware Revision:          2

      Cell Revision:          158

      Charge Information:

      Charge Remaining (mAh):          0

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          1639

      Health Information:

      Cycle Count:          32

      Condition:          Replace Now

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          7592

     

     

    <Edited by Host>

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