HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code
Learn about If you can't redeem your iTunes or Apple Music Gift Card or content codeQ: I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been prope ... I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me.. more
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Feb 7, 2014 12:39 AM in response to Saleh510by King_Penguin,You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)