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Mavericks corrupts external hard drive

201152 Views 1,365 Replies Latest reply: Apr 13, 2014 1:28 PM by e2photo RSS Branched to a new discussion.
  • copyace Calculating status...
    Currently Being Moderated
    Feb 3, 2014 6:58 PM (in response to Richard Campbell2)

    Hello, all. Have a 17" MBP 2.66MHz, Mavericks 9.1, and an external Seagate 4GB GoPro I bought at Costco that's been troublesome from day one, and now with Mavericks even more problems with partitions that spontaneously won't eject and then won't mount and can't be repaired with Disk Utility -- get the "Live file system repair is not supported" message -- and tonight looks like I have to reformat this puppy again and start Time Machine Backups all over again. Big question for those of you who've been looking into this: what replacement drive should I buy that will be less troublesome with Mavericks? -- I'm tired of spending all this time. Sounds like there's no good choice.

    >>Brent

  • lruggeri Calculating status...
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    Feb 5, 2014 7:51 AM (in response to Trocafish)

    I'm having a weird issue over here with external drive as well.

    First, I had a problem with lots and lots of files from my work, but at that time I suspected the Sync software I was using between my PC and my MBA. Apple's hardware and OS just works, right??

     

    Then I started to notice some flaws on my pictures, and I realised that something was wrong with my MBA mid-2013 OR my external drive Hitachi Touro USB 3.0.

    First, I suspected about the NTFS software (Paragon) that I was using to copy my pictures from the MBA to the Touro HDD.

    But after some tests, I saw that my Iomega USB 2.0 Extrenal HDD formatted in NTFS was just fine.

     

    If I copy the pictures from my MBA to the Iomega HDD, all right, no problems.

    But if I copy the pictures from my MBA to the Touro HDD, pictures with strange flaws and lines, sometimes "misaligned" parts of the picture.

     

    What could be possibly wrong here? Is that maybe the same problem that you guys are having?

     

    My sister has a MacBook Pro mid-2012 I think, running Mavericks and USB 3.0 external drive. Paragon as well. No problems so far with her pictures...

     

    I don't have another USB 3.0 to test if the problem is on the Touro HDD or the MBA itself....

     

    I'm moving backwards to the Mountain Lion to make a test...

     

    At this time I so regret buying this...

  • Drew Reece Level 4 Level 4 (1,195 points)
    Currently Being Moderated
    Feb 5, 2014 9:50 AM (in response to lruggeri)

    lruggeri, your symptoms seem different to the others in this thread.

     

    You'll need to go back and read to be sure but many people describe disks that don't mount or appear empty/ reformatted/ renamed.

     

    Others have described disks that claim to need repair (Disk Utility on 10.9 claims they can't be repaired) but will work on earlier OS X versions. Some disks run long fsck's on 10.9.

     

    I think the fact you are using 3rd party software to read & write unsupported disk formats is going to make troubleshooting difficult. Ensure the drivers are all up to date, otherwise there is little hope of anything 'just working'.

    10.9 has made a lot of internal changes so don't assume software is stable if it was released for an earlier OS.

     

    I'd also consider testing / repairing the disk on a Windows machine since it is NTFS formatted. It's unclear if it could just be that the Touro disk is failing.

     

    Have you copied images from your sisters Mac to your disk to see if that does the same thing?

    Etrecheck should allow you to compare what is installed on your Mac & your sisters.

    http://www.etresoft.com/etrecheck

     

    I would also look in /Applications/Utilities/Console for any logs from the driver.

  • Old Toad Level 10 Level 10 (113,150 points)
    Currently Being Moderated
    Feb 5, 2014 10:28 AM (in response to copyace)

    I've had excellent results with OWC Mercury Elite Pro USB 3.0/2.0, FireWire 800/400, eSATA External Hard Drives

     

    Have you tried reformatting your Seagate EHD to OS X Extended (journaled) with ownership set to be ignored?

     

    OT

  • lruggeri Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 5, 2014 11:39 AM (in response to Drew Reece)

    Hello Drew Reece,

     

    Your are more than right, the problems are different indeed.

    Perhaps I should have posted on a different topic.

     

    But, besides the solution, my other goal was to "spice" a little bit the discution, adding a new symptom.

    Generally speaking, the Mavericks seems to have a problem with external drives. It could be a matter of not recognizing them or another issue. The fact is that Apple has screwed up a little on this matter...

     

    I think my drivers are up to date. Haven't done it manually, but I always install updates. In fact, I was running OS X 10.9.1.

    And yes, I do agree with you, third-party software is in fact another variable on this equation.

    I'm trying to address the problem, but the only REAL fact that I have is USB 3.0 is failling.

     

    Thanks for the tips, I'm new to OS X world, still learning.

     

    I haven't had a chance to test with my sister's macbook, we live more than 1000 miles away...

    But in two weeks, I'll have this chance.

    I'll not only test her macbook with my Touro HDD, but also her USB 3.0 HDDs with my own MBA.

     

    Cheers

  • Drew Reece Level 4 Level 4 (1,195 points)
    Currently Being Moderated
    Feb 5, 2014 11:48 AM (in response to lruggeri)

    Ah I didn't consider the distance between the Macs

     

    Third party software doesn't get updated by Apples software update (if installed from outside of the App store), so manually check by going to Paragon's site & seeing what is the latest version of the NTFS drivers.

     

    Etrecheck may show you what version is installed.

  • copyace Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 6, 2014 5:50 PM (in response to Old Toad)

    Thanks for the recommendation, OT -- nice looking specs and built-in FireWire unlike the Seagate that needed a snap-in attachment base. Wasn't familiar with OWC but I certainly know my Seagate is a POS.

    >>Brent

  • jnprunner12 Calculating status...
    Currently Being Moderated
    Feb 6, 2014 11:44 PM (in response to copyace)

    My WD external MyPassport 1 TB hard drive all of the sudden stopped being recognized by my Macbook Pro.  I had been using it as my Time Machine backup drive.  I've tried remounting it, verifying it, and repairing to no avail in Disk Utility.  I've combed through this substantial thread, but cannot seem to find a fix.  Any suggestions for ways that I could fix it, or should I purchase another external HD?  I'm worried that my laptop's HD will crash and I will lose everything.

     

    Thanks!

  • lkrupp Level 4 Level 4 (3,085 points)
    Currently Being Moderated
    Feb 7, 2014 5:46 AM (in response to jnprunner12)

    jnprunner12 wrote:

     

    My WD external MyPassport 1 TB hard drive all of the sudden stopped being recognized by my Macbook Pro.  I had been using it as my Time Machine backup drive.  I've tried remounting it, verifying it, and repairing to no avail in Disk Utility.  I've combed through this substantial thread, but cannot seem to find a fix.  Any suggestions for ways that I could fix it, or should I purchase another external HD?  I'm worried that my laptop's HD will crash and I will lose everything.

     

    Thanks!

     

    There's always the possibility that the drive just up and failed and has nothing to do with this thread. It happens you know. The subject of this thread are WD drvies with the WD third party software installed.

  • southarena Calculating status...
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    Feb 16, 2014 4:12 AM (in response to Trocafish)

    Hi there,

    I just bought an new Imac with 3TB fusion hard drives (OS 10.9.1)

    Everything was just fine till i decided to create a timemachine backup on an external hard drive (Iomega 2TB in my case - USB2). I cleaned the disk using disk utility and launched the backup.

    After 2 or 3 minutes copying, the disk has been unvololontary ejected. °_°

    I took another Iomega 2TB disk (newer, thinking maybe he started to get old...) > exact same issue...

    In fact I can't copy much files on these disks anymore, so timemachine can't do its job correctly alsp

    I made some tests over and over... always same problem... even when erasing the disks with Disk Warrior

     

    I thought maybe my system was unstable due to the new 10.9.1

    I tried with a third hard disk ( A brand new Seagate 4TB - USB3) and now everythink works properly.

     

    So could this be due to the Fusions drives unable to copy files properly through USB2 ?

    Is it linked to the 10.9.1 ?

    Anybody experienced the same problem ? (sorry i'm too lazy to read the 83 pages of this thread ^_)

    Can we expect to have a fix soon ?

    Thx for your help

     

    Cheers

  • Drew Reece Level 4 Level 4 (1,195 points)
    Currently Being Moderated
    Feb 16, 2014 4:34 AM (in response to southarena)

    Go back & look at GetRealBro's posts, he posted a lot of info on 'long FSCK's' on 10.9 (file system checks - the same as Disk Utilities verify/ repair).

     

    It looks like 10.9 might have issues with Disk Utility's repair feature. Try an earlier OS if possible (booting from an installer will allow you to run older Disk Utility), just click through a few agreement screens & select Disk Utility from the options or top menu & don't click install

    There could also be info in the logs that may explain why the disks unmount - it's possible for any external hardware to fail, so you will need to try another Mac is possible (& try other cables etc) . Console shows the logs (in Applications/Utilities).

     

    I don't know what you mean 'erasing the disks with Disk Warrior' - it's a repair tool, it doesn't erase as far as I remember.

     

    I haven't heard of Fusion drive incompatibilities with USB, so you'll need to search that if you think it's the issue.

     

    I'd also consider looking at what is installed (10.9 has had a lot of issues with old migrated apps & kernel/ system extensions). EtreCheck will show you …

    http://www.etresoft.com/etrecheck

     

    Create a new thread if you need specific help, this one is too long to expect people to follow your issue & help (link from here if you want).

  • southarena Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 16, 2014 5:07 AM (in response to Drew Reece)

    Thx a lot Drew!

    be sure i'll check with an older Disk Utility system to clean the disks before i retest it ;-)

    Cheers

  • R B Oliveros Calculating status...
    Currently Being Moderated
    Feb 19, 2014 1:39 PM (in response to Trocafish)

    My SeaGate 1 TB Backup Plus for Mac disappeared at some point after I installed Mavericks on my Mac Mini. I was using it only for back-ups, so it took me awhile to notice. Right now I have it plugged into the Mac, light's on, but I cannot mount it and DiskUtility doesn't see it nor does Techtool Pro 7. I had just put it on the shelf in disgust, intending to return it for a new one as it's still under warranty.

     

    I am disgusted my Apple at their releasing a badly flawed OS and at their not responding to what appears to be a pretty pervasive problem. I'm thinking of backing off of Mavericks if that is possible.

     

    My faith in Apple, which I've been using & evangelizing for since 1986, is BADLY shaken. I'm glad I've already sold my stock.

  • R B Oliveros Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 19, 2014 1:46 PM (in response to lkrupp)

    lkrupp wrote

    The subject of this thread are WD drvies with the WD third party software installed.

    No, this thread is NOT restricted to WD drives. There are also Seagate problems mentioned. The subject of this thread is the fatal flaw in Mavericks which does not handle disks reliably.

  • lenniefalcon Calculating status...
    Currently Being Moderated
    Feb 19, 2014 2:21 PM (in response to R B Oliveros)

    There are myriads of difficulties with many drives.  The problem lies within the memory controller of each drive in question.  Some of the contollers will not function with Mavericks under any circumstance.  Your strarting point should be to find out the ones with known instances of failure and restrict your choice(s) of drive(s) to those without known difficulties. 

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