3 Replies Latest reply: Feb 7, 2014 6:09 AM by Wayne Contello
Tabitha Stevens Level 1 Level 1 (0 points)

Need help with numbers icon. I'm not able to access it. Once i click the icon in the top tool bar the spinning colorful wheel continues to spin. It doeen't even allow me to start a new sheet . Any Help I would appreciate.


MacBook Air
  • 1. Re: Numbers
    Barry Level 7 Level 7 (29,180 points)

    Hi Tabitha,

     

    That you question has gone 24 hours without a response likely indicates that you haven't included enough detail for anyone to understand the question well enough to investigate and offer a solution.

     

    Please post a reply that includes the version number of your operating system, the version number of Numbers, and any activity you observe after clicking the icon in addition to the spinning beachball.

     

    Find the OS version by clicking the Apple at the far left of your Menu bar and choosing About this Mac.

     

    Find th Numbers version by locating the Numbers application in your Applications folder. Click on Numbers in that location, then press command-I to Get Info. The version number will be listed in the top section of the Info window.

     

    Regards,

    Barry

     

    Regards,

    Barry

  • 2. Re: Numbers
    Badunit Level 6 Level 6 (10,815 points)

    I skipped it because I had no idea what "not able to access... the numbers icon" or what "the icon on the top tool bar" means. 

     

    What is "the top toolbar"?  Is that the menu bar in Finder (except there are no Numbers icons there) or is it the toolbar in the Numbers app (except it sounds like Numbers won't open, I think) or is it the dock (except that is at the bottom of the screen, not the top).

     

    What is meant by "not able to access [the numbers icon]" when in the following sentence it can be clicked on?

     

    I'm not trying to be rude but I have absolutely no idea what is being asked.

  • 3. Re: Numbers
    Wayne Contello Level 6 Level 6 (13,620 points)

    I picture is worth a 100 words.  Use this link to assist you in posting a screenshot:

    https://discussions.apple.com/docs/DOC-6591