HolleeNicolee

Q: My iphone won't connect to itunes or my computer!

For some reason when I updated to the new itunes my iphone 4 stopped connecting to my computer and itunes. I have tried restarting my computer and my iphone but nothing is working. I have tried plugging in different plugs thinking something with the cord but nothing! But when I try to connect my iphone my computer makes the sound as if it is connected but my phone is not in my computer and my iphone shows its not connected

iPhone 4

Posted on Jul 23, 2013 6:23 AM

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Q: My iphone won't connect to itunes or my computer!

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  • by amyaiko,

    amyaiko amyaiko Oct 19, 2013 4:06 PM in response to ahahmed
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    Oct 19, 2013 4:06 PM in response to ahahmed

    I had the same issue as HolleeNicolee and updating the USB driver like you (ahahmed) said and it's working again! My driver was not up to date.

  • by Mozmex,

    Mozmex Mozmex Dec 9, 2013 1:41 AM in response to amyaiko
    Level 1 (0 points)
    Dec 9, 2013 1:41 AM in response to amyaiko

    I bought my iphone 5s 3 weeks ago to replace my iphone 4...

    *** IS WRONG?!, WHY WILL MY IPHONE5S NOT CHARGE?!

     

    *** APPLE!

     

    I AM NOT AN IDIOT.

     

    Don't talk to me about cables, I have been using Apple products since 1998 professionaly s a graphic designer, so I definitely know my way around.

     

    I am so freeking livid I am about to turn my back on the iphone...

    this is pathetic.

     

    I am going to complain on the AIGA website, to see if the design studios across the country are having the same ******* problem.

     

    ********.

  • by Mozmex,

    Mozmex Mozmex Dec 9, 2013 1:42 AM in response to Mozmex
    Level 1 (0 points)
    Dec 9, 2013 1:42 AM in response to Mozmex

    My ******* iphone will NOT even connect to my computer, nothing absolutley nothing registers or happens with the official apple cords or even the **** knock-offs.

     

    You guys REALLY screwed someone that put all their faith in your product.

  • by brownk109,

    brownk109 brownk109 Dec 11, 2013 1:25 PM in response to Mozmex
    Level 1 (0 points)
    Dec 11, 2013 1:25 PM in response to Mozmex

    Mozmex have you had any joy? mines gone up the wall also same as you nothing to do with cables etc. really frustrated!!!

  • by fahedad,

    fahedad fahedad Dec 29, 2013 9:22 PM in response to ahahmed
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    Dec 29, 2013 9:22 PM in response to ahahmed

    thanks homie

  • by JudgeJodie,

    JudgeJodie JudgeJodie Jan 8, 2014 4:38 AM in response to ahahmed
    Level 1 (0 points)
    Jan 8, 2014 4:38 AM in response to ahahmed

    Hi

     

    Just wanted to say thanks, I spent an entire morning following the apple advice, uninstalling etc with no results. I used your method and it worked instantly. I have now got a backup of a massively improtant voice memo. THANK YOU!!!

  • by yhat,

    yhat yhat Jan 31, 2014 10:21 AM in response to HolleeNicolee
    Level 1 (0 points)
    Jan 31, 2014 10:21 AM in response to HolleeNicolee

    ahahmed saved my life. i mean my iphone's life! thank you!!!!!!

  • by turtle_210,

    turtle_210 turtle_210 Feb 2, 2014 10:01 PM in response to ahahmed
    Level 1 (0 points)
    Feb 2, 2014 10:01 PM in response to ahahmed

    i see you helped everyone so thats great! but you helped me all the way until after i updated the driver my driver updated & my phone charges now & my laptop connects to my phone but i still dont understands why my iPhone isnt showing up in my iTunes??? is there anything you could help me with ?

  • by amandaathena,

    amandaathena amandaathena Feb 3, 2014 1:11 AM in response to HolleeNicolee
    Level 1 (0 points)
    Feb 3, 2014 1:11 AM in response to HolleeNicolee

    I have tried what has been suggested in this discussion, but nothing works... Anything else that might work?

  • by brownk109,

    brownk109 brownk109 Feb 3, 2014 1:16 AM in response to HolleeNicolee
    Level 1 (0 points)
    Feb 3, 2014 1:16 AM in response to HolleeNicolee

    None of this worked for me had to go to the apple store and they sorted it for me within 10 min :)

  • by destiny.taylor,

    destiny.taylor destiny.taylor Feb 7, 2014 6:05 PM in response to HolleeNicolee
    Level 1 (0 points)
    Feb 7, 2014 6:05 PM in response to HolleeNicolee

    I have tried everything listed in this post and nothing works. All my drivers are up to date, my phone stopped connecting after updating iTunes. I am really frustrated because I have had so many probles with my iPhone that I am considering trading in for a Samsung.

  • by Andgrl89,

    Andgrl89 Andgrl89 Feb 7, 2014 11:06 PM in response to lll
    Level 1 (0 points)
    Feb 7, 2014 11:06 PM in response to lll

    this can help but there was another page in the apple support communities that i found somewhere that helped. i dont know where it went but i remember what i did.

     

    like you, my iphone was NOT being recognized AT ALL by itunes. i tried a few things here and there and even tried using different ports and cables. that didnt work. but i found this information and it worked for me.

    just as a FYI, uninstalling itunes from your computer wont delete any of the stuff you have on it. that stuff is on the computer and just shows up in itunes.

     

    also, im doing this on Windows 8.

    ok, so first, you get to your control panel. then go to uninstall program. thereare 5 programs that you will uninstall which is annoying but it worked.

    uninstall:

    1- iTunes.

    2- apple application support

    3- apple mobile device support

    4- apple software update

    5- bonjour

     

    restart your computer. come back to the uninstall program page to make sure those are all uninstalled. then restart your computer again.

     

    now, you can install itunes. then it should prompt to restart computer - do so, or restart if it doesnt prompt.

     

    now try connecting.

     

    i hope that helps. its a pain in the butt, but it helped.

     

    Good Luck!!!

  • by Oblapos,

    Oblapos Oblapos Feb 9, 2014 6:30 PM in response to HolleeNicolee
    Level 1 (0 points)
    Feb 9, 2014 6:30 PM in response to HolleeNicolee

    Im so done with Apple there is no logic in anything atleast not in Itunes.

    After hours of bsin wasting my time I found this Youtube Vid

    http://www.youtube.com/watch?v=69-g-0cM7uI

    which actually solved my issue of Itunes not reconizing my Damm Iphone

     

    This is if ur using windows 8 btw peace

  • by Oblapos,

    Oblapos Oblapos Feb 9, 2014 6:34 PM in response to destiny.taylor
    Level 1 (0 points)
    Feb 9, 2014 6:34 PM in response to destiny.taylor

    I'm deffinatly also looking in getting another device next time this is to much

    anyway check out this vid it helped me actually easier then it looks

    http://www.youtube.com/watch?v=69-g-0cM7uI

  • by KirstenHaskin,

    KirstenHaskin KirstenHaskin Mar 9, 2014 12:09 AM in response to HolleeNicolee
    Level 1 (0 points)
    Mar 9, 2014 12:09 AM in response to HolleeNicolee

    I had the same problem and found this, it worked for me.

     

    https://discussions.apple.com/thread/5870605

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