HT204621: Troubleshooting wireless mouse and keyboard issues
Learn about Troubleshooting wireless mouse and keyboard issues
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Helpful answers
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Feb 8, 2014 9:35 AM in response to dildred17by seventy one,Please do not double post. It causes confusion. See reply to your other post.
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Feb 8, 2014 3:28 PM in response to seventy oneby seventy one,Unfortunately someone has since deleted the other post !!! What I suggested was No green lights = no power. And no power has to be the batteries.
Check and if necessary thoroughly clean the contact points inside the devices. Re-check the batteries (were they promotional batteries from a supermarket?). Put NEW quality batteries into the compartments (you cannot save by buying cheap batteries) and close the cover. Then shake to see if there is a rattle which may indicate the batteries are ill fitting.
From what I read here, the best batteries are Apple rechargeables and high power Duracell. I use the former.
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Feb 25, 2014 5:08 AM in response to dildred17by rusty31,I have no spare usb mouse or keyboard.
I can't connect to the Imac via my keyboard or mouse and both have new duracell batteries.
Have tried turning off Imac.
Is there a way I can re gain coinnection with my Imac via my macBook pro?
many thanks