eddie001

Q: i cannot upgrade to ios7 itunes is blank always giving 0x80090318 erroe

need to upgrade my ipad to ios7 please help error 0x80090318

iPad 2, iOS 4.2.7

Posted on Feb 6, 2014 1:46 PM

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Q: i cannot upgrade to ios7 itunes is blank always giving 0x80090318 erroe

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  • by jeremy_v,

    jeremy_v jeremy_v Feb 8, 2014 1:33 PM in response to eddie001
    Community Specialists
    Feb 8, 2014 1:33 PM in response to eddie001

    Hi eddie001,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like you are trying to update your iPad using iTunes for Windows, but receive an "error 0x80090318."

     

    I recommend using the troubleshooting steps in this article to troubleshoot the error in iTunes:

     

    Apple software on Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123

     

    Best,

     

    Jeremy