HT203528: Get help using iCloud Mail

Learn about Get help using iCloud Mail
TBOfromPa

Q: iCloud, Maverick.  I wanted to close a VIP mailbox.  I moved all the emails from the VIP mailbox to the only Inbox that came up in the drop down menu.  Now there are neither in my Inbox or in the VIP mailbox.  How can I find them?

iCloud, Maverick.  I wanted to close a VIP mailbox.  I moved all the emails from the VIP mailbox to the only Inbox that came up in the drop down menu.  Now they are neither in my Inbox nor in the VIP mailbox.  How can I find them?

Mac mini, OS X Mavericks (10.9.1)

Posted on Feb 5, 2014 5:13 PM

Close

Q: iCloud, Maverick.  I wanted to close a VIP mailbox.  I moved all the emails from the VIP mailbox to the only Inbox that ... more

  • All replies
  • Helpful answers

  • by TBOfromPa,Solvedanswer

    TBOfromPa TBOfromPa Feb 8, 2014 1:34 PM in response to TBOfromPa
    Level 1 (0 points)
    Feb 8, 2014 1:34 PM in response to TBOfromPa

    Apple Support helped me to find either some or all of the missing emails using Time Machine in a way I didn't understand before.  But they were also able to recreate the problem I had.  It seems that if you try to move emails in the iCloud portion of Mail from a VIP box back to your general Inbox, it will allow you to do all the commands with no error messages or warnings, but your emails will not appear in either place or anywhere else (except a backup if you have one).  Apple Support said they would contact Engineering about that.  Thanks, Apple Support.