HT204550: Apple software on Windows: May see performance issues and blank iTunes Store

Learn about Apple software on Windows: May see performance issues and blank iTunes Store
alliek2311

Q: my iphone wont back up on itunes

when i go to back up my iphone on my laptop it wont back up, it says i have to delete the last back up off my phone, what do i do?

iPhone 4S, iOS 7.0.4

Posted on Feb 8, 2014 2:24 PM

Close

Q: my iphone wont back up on itunes

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 Feb 8, 2014 2:30 PM in response to alliek2311
    Level 9 (62,845 points)
    Feb 8, 2014 2:30 PM in response to alliek2311

    You shouldn't need to delete any backup in order to back up on your computer using iTunes.  Just connect the phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.

     

    If that's what you did, what is the exact error message you are getting?