JamWhite

Q: Why is my Mac running slow - and it's not the disk permissions!

My Macbook Pro is running really slow. The rainbow wheel is occurring almost all the time and it's getting really hot, even when the lid is closed and it's supposed to be sleeping.

 

I've already repaired the disk permissions, and I've also erased and reinstalled the operating system but this hasn't made a difference - please help!

 

Thanks

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 12:42 PM

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Q: Why is my Mac running slow - and it's not the disk permissions!

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  • by JamWhite,

    JamWhite JamWhite Feb 8, 2014 1:54 PM in response to JamWhite
    Level 1 (0 points)
    Feb 8, 2014 1:54 PM in response to JamWhite

    Apparently some people are having problems with slow performance after installing the 10.9.1 update. It was after installing this pdate that my mac began to run slow. Is anyone else having this problem?

  • by JamWhite,

    JamWhite JamWhite Feb 8, 2014 3:04 PM in response to iW00
    Level 1 (0 points)
    Feb 8, 2014 3:04 PM in response to iW00

    It's definitely not the CPU usage...

     

    Here's the etrecheck results:

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.5 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 1024 MB

     

    System Software:

              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:58

     

    Disk Information:

              APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (458.77 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

     

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

     

    Launch Agents:

     

    User Launch Agents:

     

    User Login Items:

              iTunesHelper

     

    Internet Plug-ins:

              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              Default Browser: Version: 537 - SDK 10.9

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 464.96 GB Disk used: 37.70 GB

              Destinations:

                        JAMTASTIC [Local] (Last used)

                        Total size: 931.19 GB

                        Total number of backups: 2

                        Oldest backup: 2014-01-31 02:46:32 +0000

                        Last backup: 2014-01-31 08:36:29 +0000

                        Size of backup disk: Adequate

                                  Backup size 931.19 GB > (Disk used 37.70 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                   2%          WindowServer

                   1%          EtreCheck

                   0%          SubmitDiagInfo

                   0%          mds_stores

                   0%          opendirectoryd

     

    Top Processes by Memory:

              82 MB          Safari

              74 MB          com.apple.IconServicesAgent

              41 MB          Finder

              37 MB          WindowServer

              33 MB          Dock

     

    Virtual Memory Information:

              2.41 GB          Free RAM

              913 MB          Active RAM

              148 MB          Inactive RAM

              561 MB          Wired RAM

              188 MB          Page-ins

              0 B          Page-outs

     

     

     

     

    Can anyone make heads or tails of this info - I have no idea what it means!

  • by arthur,

    arthur arthur Feb 8, 2014 3:27 PM in response to JamWhite
    Level 5 (5,193 points)
    iBooks
    Feb 8, 2014 3:27 PM in response to JamWhite
    1. When you reinstalled Mavericks, did you erase your HD first, and reinstall Mavericks and your apps from scratch? Or did you reinstall them from a backup of some sort? If you had problems with your OS installation and you reinstalled from a backup, then you may have reinstalled your problems.
    2. No problems here with the 9.1 update.
    3. Try a SMC reset: Intel-based Macs: Resetting the System Management Controller (SMC)
    4. Your report is very unremarkable. You have very few third party software background processes going on (those are the categories like Daemons and Agents), which is good.
    5. Take a look at Activity Monitor (it's in Applications > Utilities), and see if there is some process going on that is using an inordinate amount of memory or CPU. OS X Mavericks: About Activity Monitor
  • by Linc Davis,

    Linc Davis Linc Davis Feb 8, 2014 3:35 PM in response to JamWhite
    Level 10 (207,926 points)
    Applications
    Feb 8, 2014 3:35 PM in response to JamWhite

    When you next have the problem, note the exact time: hour, minute, second.

       

    If you have more than one user account, these instructions must be carried out as an administrator.

      

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

      

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by JamWhite,

    JamWhite JamWhite Feb 8, 2014 3:37 PM in response to arthur
    Level 1 (0 points)
    Feb 8, 2014 3:37 PM in response to arthur

    yep everything was reinstalled from scratch - that's why i can't get my head around why the problem isn't solved :/

  • by shreeg,

    shreeg shreeg May 30, 2014 9:48 AM in response to JamWhite
    Level 1 (0 points)
    May 30, 2014 9:48 AM in response to JamWhite

    We were seeing this Spinning Wheel Of Death on our Mavericks OSX upgraded MBP 13" (2 year old) very often, almost for every operation. The machine had gotten excruciatingly slow. 

     

    I came across this article and followed it.  Updating the dyld_shared_cache seems to have fixed this gnarly problem. Things are back to normal and operations are super zippy now.

     

    Not sure if links are allowed on this forum so if it does not show up, I am listing the steps we followed:

    http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm

    Quote:

    1. Launch Terminal, located at /Applications/Utilities/.
    2. At the Terminal prompt, enter the following command. Please note this is a single line; some browsers may show this command spanning multiple lines.sudo update_dyld_shared_cache -force
    3. Press enter or return.
    4. You will be asked for an administrator account password.
    5. Once the password is accepted, Terminal may display some warning messages about mismatches in the dlyd cache. Don't worry; these are warnings about the content that is being cleared out and then updated by the command.

    Clearing the dyld cache can take a few moments. Once it's complete, the normal Terminal prompt will return.

    End Quote.