Currently Being ModeratedJan 6, 2014 12:38 PM (in response to frank.g)
thank you frank i will try this the next time i have this issue.. ive been getting it roughly once a month or so i thought it was a security feature that apple was implementing lol
Currently Being ModeratedJan 16, 2014 2:53 PM (in response to whitby)
I have an issue. I can't download anything and I still have money left on my account. It is on an iTunes gift card. If that is my issue, please help me.
Currently Being ModeratedFeb 8, 2014 4:42 PM (in response to whitby)
Please will some one help me!?
Pre-ordered on iTunes, got the email to say it was ready to download but again wouldn't let me as it said I needed to verify my billing details. Have done this many times.
Have even tried deleting payment details, logging out, restarting and re-entering details then logging out and back in again. I am then prompted with the option to download but when I do this it goes straight back round to verify billing details again! I have even purchased another song with my new billing details and its STILL not working for the bloody pre-order!
I feel like I have tried everything, please help!!!
Currently Being ModeratedFeb 8, 2014 4:56 PM (in response to whitby)
Right, I solved my problem ^
Just signed out of itunes on all of my devices, then used my iphone 5s to find the song I had pre-ordered on itunes and download from there, it asked mem to log into my apple ID, I did this and it downloaded straight away and also did an automatic download onto my main iTunes library on my MacBook pro!
Hope this helps someone else
Currently Being ModeratedFeb 22, 2014 1:14 AM (in response to whitby)
I just encountered the same problem with Apple TV. Tried to change my payment details in iTunes on my computer, also in the actual Apple Store - nothing seemed to work. Then I saw that an Apple TV update was available. After downloading and installing, it asked me for my security code as I was choosing a movie - and now it seems to work.
Currently Being ModeratedMar 6, 2014 1:55 PM (in response to frank.g)
thomas, i try to use your procedure in order to verify, i would say, modify my payment info. my problem is, that I have to spend all my money which comes from an Itunes card of 15 euros. Unhappily enough I have 10 centimes credit on it. I am not allowed to change France to Hungary in my billing andress until I have not get rid of the 10 centimes left? Any idea, how to solve this incerible problem?