HT204498: Find the serial number for your Apple TV
Learn about Find the serial number for your Apple TV
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Helpful answers
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Feb 8, 2014 5:12 PM in response to sandreaby Winston Churchill,Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Reset the Apple TV (Settings > General > Reset > Reset all settings)
- Restore the Apple TV (Settings > General > Reset > Restore)