HT5824: Reset iCloud Documents & Data
Learn about Reset iCloud Documents & Data
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Helpful answers
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Feb 11, 2014 10:34 AM in response to toni mekariby sterling r,Hello Toni Mekari,
It sounds like you are not seeing the Info tab in iTunes when you connect your device. Based on this activity you describe it sounds like you are using Mac OS X 10.9, Mavericks. Mavericks does not use Sync Services so there is no Info tab to click in iTunes. Here is more info from an article explaining why there is no Info tab.
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
From: About SyncServices
You can use iCloud to sync your calendars from your computer to your phone with the added bonus of not needing to connect your phone physically to your computer to update it.
Set up iCloud on all your devices. The rest is automatic.
http://www.apple.com/icloud/setup/
Thank you for using Apple Support Communities.
Regards,
Sterling
