Q: I was just wondering if Pages, Numbers, iPhoto, and iMovie are really free for December 16, 2013
I was browsing through the top charts and I found Pages, Numbers, iMovie and iPhoto in the free section so i clicked the buttons with the prices and clicked buy because I thought they were free but I'm not sure now if they really are. Can someone please confirm that they are free?
iPad 2, iOS 7.0.4
Posted on Dec 15, 2013 7:59 PM
you need to go to iTunes and click on your account. Once you are in your account page, you should find something called "Puchase History". Go there and find the transaction for iWork. The entire transaction might be listed together with other apps you downloaded in the same time. So you need to dig a bit to find the actual transaction.
Once you find the transaction you should click on the REPORT A PROBLEM link. In this link you wiill specify you want to receive a refund and give them a reason. They should reply to you shortly.
Posted on Dec 19, 2013 7:02 PM