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Q: focusrite saffire pro 40 NO OUTPUT sound Routing Available !!!!

Hello, I brough a focusrite saffire pro 40 on friday, is worked friday and yesterday when I try to use it, is worked like 1 hour and then puf, mac restarted and from then it isn't working anymore..... NO OUTPUT IN SYSTEM PREFERENCES From Saffire !!!!  here are the details :

 

 

CASE : 265008 !!!!

 

 

Computer Specifications :

 

- 2.5 ghz intel core i5

- MacBook Pro late 2012 Os X 10.8.5 

- ram 4Gb 1600 MHZ DDR3

- Intel HD graphics 4000 512mb
- Firewire devices : Only saffire pro 40

- No other devices connected at the mac book ( only firewired the saffire )

Software Info :

- Mix Control 3.4b1 and Logic Pro 9.1.8 for production.

- Same buffer size and sample rate as mix control : 44.1 hz.

 

Product Info :

- Here is the Firmware version : 2761

- Saffire Mix Control 3.4b1

- Connected Devices at Saffire :

      - Mackie big Knob : Balanced stereo jacks

      - Prodipe Pro 8 : Connected to makie, with balanced stereo jacks


I bought the Saffire on  7 feb 2014 from thomann, Friday worked, yesterday worked only 1 hour and then puf, mac restarted with a " Software problem press a or wait a few seconds " and the error was from audio : BSD process name corresponding to current thread: coreaudiod , I looked from it and checked all the things in mac and it says it's ok everything…. I don't know what to believe…

 

I'm From Bucharest, Romania and I really need to work with this Saffire again and Fast !!! I don't want to believe that I trow away a lot of money...

 

 

Please check what I sent, I have the same problem with the saffire....I really need this saffire work .... I sent a message to focusrite but still no answer... I posted here and still no answer... I don't find the Dicetools to repair myself the damaged mixcontrol..... I updated at the last mixcontrol and it says in Audio Midi : 20 in / 0 out !!!

MacBook Pro, Mac OS 8.6 or Earlier

Posted on Feb 9, 2014 12:29 PM

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