HT5824: Reset iCloud Documents & Data
Learn about Reset iCloud Documents & Data
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All replies
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Helpful answers
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Feb 7, 2014 7:38 PM in response to Birdchestby randers4,Open contacts and tap Groups. Do any of your contacts belong to non-iCloud accounts such as On My iPhone, Gmail, Yahoo or and exchange account?
Also go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section). Do you have the Default Account setting, and if so, what is set as your default account?
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Feb 10, 2014 4:24 PM in response to Birdchestby Winston Churchill,Please try the following…
1. First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
2. Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
3. If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.