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All replies
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Helpful answers
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Feb 6, 2014 11:47 AM in response to Denis Papinby Carl_UK,I made a mistake by running it from my 'downloads' folder instead of 'desktop' once I moved the files to the correct folder in 'desktop' as per the instructions in the text, everything worked fine.
To the poster above who said that Apple don't seem to know about the problem, they should know because I logged a bug report weeks ago via the support website which points to this thread, a bug report which was never replied to.
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Feb 7, 2014 1:54 AM in response to ShaneD90by Marcinlbn,I've updated the driver and tested for 3 days, and still see the same problems. Problems with autoconnect or losing connection. Will send my laptop to service to see what they will do.
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Feb 7, 2014 5:55 AM in response to Marcinlbnby webwude,Although I copied the patch to the desktop and everything went through, after a reboot and checking the system details, the firmware number is still the same (old one).
Nevertheless, this evening I will have a support call, let's see, what apple support will tell me...
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Feb 7, 2014 6:48 AM in response to webwudeby joebogdan,Keep us posted on the results of that call. Thanks.
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Feb 7, 2014 7:03 AM in response to webwudeby johnniecache,Hey, maybe you were checking with the driver version from the instruction. This is not correct though (it was not updated), you must check for the last number on the driver version!
If the script completed saying something like "done copying" your driver has most certainly been replaced.
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Feb 7, 2014 10:17 AM in response to johnniecacheby webwude,It seems that it is be fixed - for now - at least for the last hour I did not have any drops regarding transmission rate to the router (from 250 to 800 according to the wifi menu).
I will keep on checking - unfortunately I won't be home on a regular basis for the next weeks...
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Feb 7, 2014 1:09 PM in response to ShaneD90by johnniecache,i have a strange problem for two days now. Internet connection via WiFi is good, but when i download large files from the Network, it will show the same behaviour every time: it starts, then it stops for a second, then it will download a block of about 1 GB, then another drop, and os on. See this screenshot:
whats going on here? Its exactly the same for every download. WiFi is 5 GHz 802.11ac.
No dropped packets though, a simultaneous internet video stream will not suffer during the drop, only the file download stops for 1-2 seconds?
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Feb 10, 2014 10:35 PM in response to ShaneD90by galileo123,Just got my laptop replacement rMBP 13" late 2013 today. It is exactly the same issue as before with the ping times ranging from 1 to 259ms.
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Feb 10, 2014 10:58 PM in response to galileo123by Nick Payne,So I guess it is pointless to try and replace the notebook. Have to wait until 10.8.2 comes out or sell/return it?
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Feb 11, 2014 5:41 AM in response to ShaneD90by Splinky,I'm just posting to add my name to the list of people experiencing this problem. I just bought my rMBP a week ago, and this problem of wifi dropping has been occurring to me as well. My old mid-2009 MBP has no problems, nor does any other device in the house, including a MacBook Air and a bunch of iOS devices.
I really hope this is a software issue rather than hardware, and I hope it gets sorted out soon.
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Feb 11, 2014 5:56 AM in response to ShaneD90by beley,Warning: If you have sent your MBPr back for a replacement, and send it back again for a refund it will not be processed.
I ordered my original MBPr in November, shipped in early Dec due to the backlog/popularity. It had the issue and dealt with the support system, many many calls, finally got a replacement MBPr. It had the same issue, so rather than sitting on a $3,000 machine (custom built maxed out) I sent it back for a refund, expecting to order again in a few months when the bugs have been sorted out.
Apple received the returned machine on January 22, and marked my return as completed. No refund.
Last Monday 2/3 I called to ask where my refund was (it is supposed to only take "72 hours" to appear) and was told by the representative, after about an hour of researching, that because I had done a hardware exchange it has a listed value of $0 - so when they received it back there was nothing in the computer to refund. He said he would take care of it, and I should see the credit in "72 hours."
Fast forward to now... still no credit. Called again yesterday and spoke with a very apologetic Apple rep who again promised that I'd have a credit in... you guessed it... 72 hours.
I do think Apple will eventually give me my money back, but this has been an incredible waste of time. Posting here in hopes of saving some of you from the frustration and hours lost on the phone trying to get your money back. So if you've had your hardware exchanged and you're returning again for a refund, be sure to call in as soon as it's been received and make sure they process the credit to your card!
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Feb 11, 2014 6:03 AM in response to Nick Payneby Carl_UK,Nick, you can either use the updated Apple driver from the Mavericks beta (page 26/27 of this thread) or, bootcamp into Windows 8.1.
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Feb 12, 2014 1:59 AM in response to ShaneD90by Applier,Hello, I have the same wifi problems with my MBPr late 2013 when I use my Magic Mouse via Bluetooth. But without Bluetooth connections wifi is working properly.
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Feb 13, 2014 6:51 PM in response to stejiangby AdrianF1,No solutions, but pehaps some useful info:
After isolating the problem to my retina 15" MBP, with documented tests showing the erratic ping vs. older MBs on the same network with no erratic ping, I felt confident going to the Apple store to demonstrate a problem.
While waiting for my appointment, I decided to test several of the MBPr on display, which all demonstrated the same erratic ping (1-->200ms)! I then testing one of the older non-retina MBP on display, and it didn't have this issue. I was then pretty deflated when I got to my appointment, as it was clear ALL the MBPr were exhibiting the same issue. The Apple techs could not explain this, nor had they heard of this issue. After lots of testing, they sent me on my way with a clean bill of health.
I have since played around with the pings, and found something very interesting when I modified the ping settings. when I sped up the pings to go every tenth of a second, the erratic ping mostly went away:
544 packets transmitted, 544 packets received, 0.0% packet loss (0.1s ping 802.11n)
round-trip min/avg/max/stddev = 1.352/3.022/131.925/5.956 ms
534 packets transmitted, 534 packets received, 0.0% packet loss (0.1s ping 802.11ac)
round-trip min/avg/max/stddev = 1.452/2.725/103.777/4.430 ms
56 packets transmitted, 56 packets received, 0.0% packet loss (1s ping 802.11n)
round-trip min/avg/max/stddev = 1.548/131.013/301.689/97.062 ms
55 packets transmitted, 55 packets received, 0.0% packet loss (1s ping 802.11ac)
round-trip min/avg/max/stddev = 1.569/80.722/1000.725/148.826 ms
Does this make sense to anyone?
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Feb 13, 2014 8:35 PM in response to AdrianF1by CMCMC,If you update to the driver from 10.9.2 you shouldn't see this latency issue anymore. I went through two MBPr machines. Updated to the driver from 10.9.2 and no latency issues and not drops (although I hadn't experienced that as some have). The latency is a software issue, not a hardware one.
Just update to the driver from 10.9.2 and you'll be all set. Here is the link to the forum that details it:
discussions.apple.com/message/24742864?ac_cid=tw123456#24742864
