Currently Being ModeratedFeb 11, 2014 5:06 AM (in response to holdrege)
So i'm just back from my 2nd Apple Store experience with the Iphone 5s battery drain Problem.
After a little falling out with a very unprofessional not-so-genious at the desk i was having the pleasure of one to two people around me at all times.
In my 1st visit I discussed with the Apple Store Specialist (*** (he was actually a good guy as were all of them until i met the lady with the nose ring today)) that my phone seems to be generating a lot of processor load. Being at over 50% at all time. What he didn't acknowledge was, that being a IT-Specialist I thought of that and turned everithing off prior to coming to the conclusion that I have a battery drain problem. And I mean EVERYTHING. Don't get me startet on how stupid these preferences are...
So he let me leave with the promise to analyse the usage a next time while i promised to leave the phone reseted and virgin until next morning to later analyze the usage in that time.
In between the two visits was a week and being very much dependent on the phone I later loaded my profile as agreed.
So after all that i knew, that the problem with the drain persist even with a empty profile on the phone. Up time was about a tenth of a Iphone 5 which was lying just beside it all the time as a comparison. only that the Iphone 5 was in use at that time with flight mode off and wifi on.
At my second visit i had said falling out with the woman after she "accused" me of not knowing how to use the thing without even looking at the data from last visit and she did that three times while i tried to explain my case very friendly.
So I worked with the Manager from then on...
The Iphone technician who was supposed to change the battery of the phone (i still don't know why this idea was suddenly exciting for them) came to me and said, that this was not going to solve the problem. I congratulated her on that assessment and told her that I thought so too because that was tested last time.
She then funnily enough went on to explain me that the Battey percentage icon uses a lot of energy to calculate the percentage... (seriously! thats how easy they can ******** most of the people?)
I wanted to tell her that I don't like to be the recipient of such bull... but I guess she saw it in my face so she stopped.
In the end she really told me, that her boyfriend had the same problem as me and that probably the IOS Software has a bug. In the face of the manager beside her i could see, that she shouldn't have said that. I thanked her anyway for being the fist person to take me seriously enough to at least tell me the truth. And I am still thankful.
She said to wait for IOS 7.1 although (obviously) she can't tell whether it's gonna solve the problem.
Telling People there is no problem results in them being very pleased when the "no-problem" ist finally suprisingly fixed.
Telling People there is a Problem with their expensively purchased Product because of Apple leaves People angry at Apple. Fixing it only and only maybe releaves this anger.
So Apple is better off to just tell everybody that there's no problem.
thanx 4 readin
Currently Being ModeratedFeb 12, 2014 9:15 AM (in response to DaniHan)
Well, you people should really understand few things.
- Genius's operated under the Apple hood, so they maintain Apple policy. Apple state that they should check battery/replace faulty battery/if not work - told that this is software issue.
- It is a really known problem with iPhone 5 battery under iOS 7–you can easy google that picture...
- So the problem is iOS 7, it lags, it sh*ts it scare the F out of phones battery, but Apple never say you that.
- I go trough all of that by myself and I am really regret the iOS 7 upgrade, it ruins experience and forced me to stay the F away from they new products which are iOS 7 installed out of the box.
- Moreover your battery IS REALLY MAY BE faulty, so that makes your phone even worse. That is why they checking that.
Currently Being ModeratedFeb 21, 2014 10:17 AM (in response to w3dzignMX)
I change the settings for icloud and magic now the iphone just suddenly offs like a old tv and seconds later on but 2 times delete al my info
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