HT203512: iCloud: Account troubleshooting
Learn about iCloud: Account troubleshooting
-
All replies
-
Helpful answers
-
Feb 13, 2014 11:07 AM in response to LCEdwardsby jeremy_v,Hi LCEdwards,
Thanks for visiting Apple Support Communities.
Use these steps if you need to sign into iCloud with a new Apple ID or email address:
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
- Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
- Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
- Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
You can find this information here:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Best,
Jeremy
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
