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cant download free apps

92 Views 3 Replies Latest reply: Feb 11, 2014 10:46 AM by pdroth RSS
velvet22 Calculating status...
Currently Being Moderated
Feb 11, 2014 9:56 AM

Cant download any free app!, the appstore ask me to pay them!....any clue????

iPhone 5s, Other OS
  • pdroth Level 5 Level 5 (4,830 points)
    Currently Being Moderated
    Feb 11, 2014 10:14 AM (in response to velvet22)

    You don't pay for free apps.

     

    However, the first time you try to download ANY app, you are asked to verify your payment instructions as an extra verification measure.

  • pdroth Level 5 Level 5 (4,830 points)
    Currently Being Moderated
    Feb 11, 2014 10:46 AM (in response to velvet22)

    Maybe your credit card info needs to be updated... I can't tell I dont' work for Apple.


    Try logging into your iTunes account and see if everything is up to date.   If it is, give them a call for guidance.

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