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Kim7bill

Q: I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

Posted on Feb 11, 2014 7:55 PM

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Q: I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 12, 2014 12:39 AM in response to Kim7bill
    Level 10 (133,984 points)
    iTunes
    Feb 12, 2014 12:39 AM in response to Kim7bill

    You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

     

    If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption