HT2292: Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8Learn about Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Currently Being ModeratedJan 31, 2014 12:49 PM (in response to norman86)
It sounds like you are not able to open iTunes after a recent update was installed. I recommend the troubleshooting from the article named:
iTunes 11.1.4 for Windows: Unable to install or open
Check for .dll files
- Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
- If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
- Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Thank you for using Apple Support Communities.
All the best,
Currently Being ModeratedJan 31, 2014 2:06 PM (in response to sterling r)
I had to remove ALL Apple software, restart my computer and reinstall itunes. Thanks for the help
Currently Being ModeratedFeb 12, 2014 6:34 AM (in response to norman86)
My pleasure, glad to know the issue is resolved!
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