HT201371: Use Touch ID on iPhone and iPad
Learn about Use Touch ID on iPhone and iPad
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Helpful answers
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Feb 12, 2014 5:53 AM in response to Seilramhhby ckuan,Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
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Feb 12, 2014 10:07 PM in response to ckuanby Seilramhh,Of course, as I said, it worked for a while.
I assume it got lost while last updating - maybe because it wasn't in use then
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Feb 12, 2014 11:03 PM in response to Seilramhhby ckuan,Seilramhh wrote:
Of course, as I said, it worked for a while.
I assume it got lost while last updating - maybe because it wasn't in use then
Well, that is not the reason why.
Make an appointment with Apple Genius bar for evaluation.