CHAREC72

Q: Gophoto.it Installer preventing from shut down macbook pro

Since two days, I cannot shut down my computer anymore. When I try to do it I get the message "The application Gophoto.it Installer has cancelled the shut down. To try again, quit Gophoto.it Installer and click on menu apple>Shut down

 

I cannot find any trace of this software on my computer (not on Safari/ add-ons nor Library).

 

Does anybody know what to do please?

 

Thank you.

 

Eric

MacBook Pro

Posted on Feb 9, 2014 12:47 PM

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Q: Gophoto.it Installer preventing from shut down macbook pro

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Feb 9, 2014 12:51 PM in response to CHAREC72
    Level 9 (57,660 points)
    Feb 9, 2014 12:51 PM in response to CHAREC72

    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by CHAREC72,

    CHAREC72 CHAREC72 Feb 9, 2014 1:07 PM in response to CHAREC72
    Level 1 (0 points)
    Feb 9, 2014 1:07 PM in response to CHAREC72

    Yes I did, but did not work (I may have downloaded but not installed the program completely. I still see a Mac_Installer icon at the bottom of my screen next to other applications. Not sure there is a link...)

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Feb 10, 2014 11:49 AM in response to CHAREC72
    Level 9 (57,660 points)
    Feb 10, 2014 11:49 AM in response to CHAREC72

    Conflicting statements:

    "The application Gophoto.it Installer has cancelled the shut down.

     

    I cannot find any trace of this software on my computer (not on Safari/ add-ons nor Library).

    I still see a Mac_Installer icon at the bottom of my screen next to other applications.

    Can you please post a screen shot & also clarify your statement?

     

     

    (I may have downloaded but not installed the program completely.

     

    What makes you think you interrupted the installation?  What were you doing at the time of the installation?  If you click on the installer what happens?  Is there an uninstaller?  If so, use it to uninstall the app.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by iizle,

    iizle iizle Feb 11, 2014 6:25 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    Feb 11, 2014 6:25 PM in response to Baby Boomer (USofA)

    Screen Shot 2014-02-11 at 6.20.17 PM.pngScreen Shot 2014-02-11 at 6.20.38 PM.pngI Screen Shot 2014-02-11 at 6.21.00 PM.png

  • by iizle,

    iizle iizle Feb 11, 2014 6:26 PM in response to CHAREC72
    Level 1 (0 points)
    Feb 11, 2014 6:26 PM in response to CHAREC72

    I have the same problem, as you can see from the photos above, it won't let me restart my macbook, quit the program or move to trash. I deleted all extensions on safari but nothing is working. I've also looked at safemac.com's guide but since i did not complete the download only the app is on my dock

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Feb 12, 2014 10:47 AM in response to iizle
    Level 9 (57,660 points)
    Feb 12, 2014 10:47 AM in response to iizle

    What happens when you try to force quit the installer?

     

    i did not complete the download

     

    You interrupted the download or installation?

     

     

     

    Care to share which OS you are using?

     

    You may need to post in the forum of whichever OS is currently installed on your MBP.  I am assuming you also are using a MBP since its the forum you posted in?  There is nothing wrong w/your MBP.  Looks like a compatibility &/or malware issue w/your OS.

     

     

    Thank you for posting the pics.

     

     

     

     

     

     

     

     

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  • by iizle,

    iizle iizle Feb 12, 2014 9:58 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    Feb 12, 2014 9:58 PM in response to Baby Boomer (USofA)

    I'm not sure what I did to interrupt the download.

    Ahh I feel so dumb haha, i forced quit it and it worked!! Thank you so much!!!