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Wireless Causing Kernel Panics?

24917 Views 386 Replies Latest reply: May 11, 2007 7:54 AM by Talmage Cooley RSS
  • Johnathan Calculating status...
    Currently Being Moderated
    Jun 5, 2006 4:05 AM (in response to Aladdin Hourani)
    I am using the 17" definitely and I hope this does not happen to me because mine once I set the router to use b and g instead of Auto108MBS was quite random but guarnteed almost for a really big 100+MB download.

    Not sure if I said this before but my wife was into me getting an Apple and has only given me one light verbal poke due to this incident. She actually got me this computer because she knew I wanted it for the anniversary I already mentioned. Getting a second "lemon" would be a smack in the face to say the least.

    I think its the curse of those Macs don't lock up ads personally. Oh btw, I liked a couple of the other ads but I thought that one was a bit of hubris on tape.

    Any show of hands from those who have gotten replacements? How many folks still have trouble?
    Macbook Pro 17", Mac OS X (10.4.6)
  • mjguk Calculating status...
    Currently Being Moderated
    Jun 6, 2006 12:28 AM (in response to Johnathan)
    I recieved my replacement MacBook Pro yesterday (Monday) and the problem for which the previous product was returned, is without doubt not present on this product (replacement). The wireless works perfectly well and I've been using the wireless for every minute the computer has been on.

    This is a week 22 (W8622) serial model.

    My ONLY complaint about this stunning machine is the slight CPU 'idle whine' - But I am somewhat comforted by the following in relation to this issue:

    1) Apple support told me they officially recognise the issue and that they are working to fix it.

    2) Apple support informed me that a patch for this problem is in it's final stages - I cannot deny nor confirm this statement, it was just what I was told.

    3) I rest assured that this is either 1: A Hardware issue correctable by a software fix or 2: A software issue correctable by a software fix. I have also been able to fix this issue by opening and closing the mirror widget, followed by sleeping and then starting my machine - This fixes the whine perfectly until the next restart.

    But if/when Apple fix this I will be VERY happy because that aside, the product is perfect and in terms of heat, no hotter than my iBook G4.
    iMac Core Duo, MacBook Pro, Mac OS X (10.4.6)
  • Johnathan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 6, 2006 4:57 AM (in response to mjguk)
    w00t!

    mjguk that is great news. I was worried a bit in sending my machine because I had heard on other boards that the wireless problem was not present on a dual-boot box when in Windows (which indicates possible firmware driver issue as much as hardware) and I was afraid of gaining new issues in the replacement.

    At work my old machine a Compaq Evo N610c has fans that make noise like a turbine and is still warm enough to double as a hotplate. I made breakfast on it - the eggs were pretty good but its not big enough for pancakes (yes just kidding). So I a slight whine is not going to be a deal breaker for me.

    Then again the one I sent in was whisper quiet as I mentioned before.
    Macbook Pro 17", Mac OS X (10.4.6)
  • Michael Dunne Calculating status...
    Currently Being Moderated
    Jun 6, 2006 5:02 AM (in response to mjguk)
    I'm glad you got a resolution to your problem. My MBP is still with Apple support, and I will be interested to see whether I get a replacement (as most people seem to be getting), or a fix of some kind. I guess now I would like a replacement, but I don't really know if I can insist on that. Are people insisting, or just getting replacements without asking?
    MacBook Pro 2GHz 15", Mac OS X (10.4.6)
  • Johnathan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 6, 2006 10:41 AM (in response to Michael Dunne)
    They gave me the option since I had only had my box a week.

    They said either they could repair or replace but since they would have to most probably have to replace the airport card and/or the entire logic board the best bet the guy said was a replacement.

    Previous quote from a guy that got a replacement and still had issues made me wonder if I made the right choice actually.
    Macbook Pro 17", Mac OS X (10.4.6)
  • hasira Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2006 1:40 PM (in response to Aladdin Hourani)
    Hm,

    a very new one, got it last week:

    Factory: W8 (Shanghai China)codetonumber: 00R - W845127BPP8

    Production year: 2006
    Production week: 22 (June)
    Production number: 25 (within this week)

    Crashes under high WLAN load, but not that often.

    I'll call Apple tomorrow
    MacBook Pro 15" 2GHz, Mac OS X (10.4.6)
  • mjguk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2006 2:44 PM (in response to Michael Dunne)
    Michael, you are entitled to a replacement or a full refund by UK Statutory Law
    The Sales of Goods Act defines that when a product is defective when sold, you are either entitled to a full refund or a replacement product, this does not include repairs!

    So if you want one, make sure you get one and good luck with that!
    iMac Core Duo, MacBook Pro, Mac OS X (10.4.6)
  • rom.ph Level 2 Level 2 (250 points)
    Currently Being Moderated
    Jun 6, 2006 3:20 PM (in response to NetJunkie)
    Mine is from the week 14 batch. I have not experienced this Airport problem.

    It seems like the problem exists for those using Week 20 and above batches.
    15 1.65Ghz Powerbook, 1.5GB, 80GB, APX, SD, BT2, Mac OS X (10.4.3)
  • ReCompile Calculating status...
    Currently Being Moderated
    Jun 6, 2006 3:20 PM (in response to pspiegel)
    Ok, just a tally: how many of you are using 15 in
    Macbook Pros and how many are using 17in? Is this
    just a problem with the 15 inchers or are people also
    have this happen with 17 inch units?


    I had a 17" that the audio would not play through the speakers. Apple is replacing that now, but I did notice that it crashed about 8 or 9 times within that week of ownership. I figured that perhaps the processor or logic board was bad due to the audio not working, and thought no more of it until now. I do use wireless networking, but not with an airport base station. It was configured as 2g ram, 2.16 mhz, 100g 7200 rpm drive. It arrived to me about 5 days after the first one was reported shipped.
    17" Macbook Pro, Mac OS X (10.4.6), And Many Other Macs...
  • ReCompile Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2006 3:31 PM (in response to Michael Dunne)
    I'm glad you got a resolution to your problem. My MBP
    is still with Apple support, and I will be interested
    to see whether I get a replacement (as most people
    seem to be getting), or a fix of some kind. I guess
    now I would like a replacement, but I don't really
    know if I can insist on that. Are people insisting,
    or just getting replacements without asking?


    Apple is awesome in their handling of such matters. I wrote about mine having a sound issue, and since they had not had that problem, they did an "engineer capture" so that it could be immediately figured out and fixed so nobody else would have to deal with that issue. Feel confidant that this issue will also be fixed, and soon. With technology as it is, no one can gaurntee a product with NO flaws, but as I teach my employees, "It is not the absense of having problems that defines a professional company, but rather how you handle them." - Valentine
    17" Macbook Pro, Mac OS X (10.4.6), And Many Other Macs...
  • Tze Law Calculating status...
    Currently Being Moderated
    Jun 6, 2006 3:38 PM (in response to rom.ph)
    Mine is being "repaired" right now. Hopefully I will get it back fine. I also hope now they really "acknowledged" the problem. So future Mac Book buyers don't have to worry.
    Mac Book Pro 2.0 Ghz, Mac OS X (10.4.6)
  • Shaun Kotlarsky Calculating status...
    Currently Being Moderated
    Jun 6, 2006 7:21 PM (in response to NetJunkie)
    Interesting... Wonder if this is related to a oddity I am having? I get Kernel Panics when connecting to my VPN server (a OS X server). I don't have the AirPort Kernel panics though. My MacBook Pro 17 was made on week 18 so a bit before the week 20-21.

    Any of you with the "fixed" ones able to test VPN?

    here is the thread on my VPN prob
    http://discussions.apple.com/thread.jspa?threadID=486472&tstart=0


    panic(cpu 1 caller 0x0019C9EF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x00000008, CR3: 0x00da8000, CR4: 0x000006a0
    EAX: 0x0000005c, EBX: 0x36a06e00, ECX: 0x36a06200, EDX: 0x000005dc
    ESP: 0x00000008, EBP: 0x250e3bb4, ESI: 0x00000000, EDI: 0x0000054c
    EFL: 0x00010212, EIP: 0x003515f8, CS: 0x00000008, DS: 0x36a50010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x250e3a14 : 0x128b5e (0x3bbf84 0x250e3a38 0x131bbc 0x0)
    0x250e3a54 : 0x19c9ef (0x3c13b4 0x1 0xe 0x3c116c)
    0x250e3b04 : 0x197b8d (0x250e3b18 0x250e3bb4 0x3515f8 0x535d0048)
    0x250e3b10 : 0x3515f8 (0x535d0048 0x3b50010 0x10 0x36a50010)
    0x250e3bb4 : 0x227db2 (0x36a06200 0x5dc 0x5c8 0x1)
    0x250e3cf4 : 0x232de5 (0x36a06e00 0x0 0x0 0x37d3320)
    0x250e3d64 : 0x354b3c (0x4596738 0x0 0x36a06200 0x0)
    0x250e3e04 : 0x36463f (0x4596738 0x0 0x0 0x36a06200)
    0x250e3eb4 : 0x3aedb484 (0x4596738 0x0 0x36a06200 0x80)
    0x250e3ee4 : 0x3aeda053 (0x4596738 0x36a06200 0x375ab12 0x1)
    0x250e3f24 : 0x3aeda378 (0x4136b84 0x375ab04 0x250e3f64 0x1354d4)
    0x250e3f44 : 0x3aed971b (0x3a9b610 0x1 0x250e3fd4 0x498820)
    0x250e3f64 : 0x34e5eb (0x3727c00 0xee6b280 0x250e3f84 0x198bf5)
    0x250e3f84 : 0x13d683 (0x0 0x0 0x0 0x0)
    0x250e3fd4 : 0x197a29 (0x0 0x0 0x37ab278 0x36a06e00) Backtrace terminated-invalid frame pointer 0x0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.nke.l2tp(1.4.1)@0x3aed8000
    dependency: com.apple.nke.ppp(1.4.1)@0x3b5f0000

    Kernel version:
    Darwin Kernel Version 8.6.2: Thu Apr 13 18:48:29 PDT 2006; root:xnu-792.9.59.obj~1/RELEASE_I386

    MacBook Pro 17 inch   Mac OS X (10.4.6)   2 GB Ram 100 GB 7200 RPM Drive
  • CptnJustc Calculating status...
    Currently Being Moderated
    Jun 6, 2006 7:23 PM (in response to NetJunkie)
    Just another 'me too' - my first kernel panic came a few minutes after the first boot, while it tried to download updates. Fairly random after that, except that it happened pretty regularly under heavy wireless load. At the instruction of Genius Bar guy, did a complete erase and install. Next kernel panic came a few minutes after boot, while downloading updates. This was a week 21 15" MBP (and a Linksys WRT54G router).

    Greatly heartened to hear there's been at least one success story on the replacement front, since mine is on its way back. Disturbed to hear there was another who wasn't so lucky... will let you know how mine works out.
    MacBook Pro 15.4" 2.0 GHz, Mac OS X (10.4.6)
  • Johnathan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 6, 2006 7:51 PM (in response to CptnJustc)
    Sounds far too familiar CptnJustc.

    Man, outside of the kernel panics and generally the wireless speed this was my **** dream machine. I mean I love everything about it. Why couldn't I have gotten a slight cpu whine instead. I could have lived with that.

    Seriously though Shaun I will call out when I get my machine back its due back in my hands on June 16th.

    I was grumpy working on my windows laptop and updating my linux file server/print server downstairs. My wife even commented that I seemed grumpy as oppossed to the state of computing bliss I had experienced with my Mac. I think she will be happy when I get my machine back. Man, I really freakin hope I do not get another bad one.
    Macbook Pro 17", Mac OS X (10.4.6)
  • J._Christopher Forman Calculating status...
    Currently Being Moderated
    Jun 6, 2006 8:42 PM (in response to NetJunkie)
    I've had my new MBP for just five days, and have experienced three kernel panics... but I'm not sure that they're related to the wireless? I also upgraded to 2G with 3rd party RAM, but repeated Hardware Tests have not indicated any problems with that.

    Although very problematic, my greater concern is that the Crash Reporter doesn't seem to be running to log the crashes to Apple. After restarting, the "report this" dialog pops up... but clicking "Report..." does nothing. I've tried manually running Crash Reporter, too...but no further dialogs pop up. Activity monitor does indicate Crash Reporter and crashreporterd are running...but Crash Reporter shows no indication of progress. Does anyone else experience this, too?




    My panic.log is listed below:


    Fri Jun 2 12:02:06 2006
    panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x5b882a75, CR3: 0x00d94000, CR4: 0x000006e0
    EAX: 0x00404e20, EBX: 0x03588a80, ECX: 0x00000003, EDX: 0x00000000
    ESP: 0x5b882a75, EBP: 0x24e7bcc8, ESI: 0x00000000, EDI: 0x00000000
    EFL: 0x00010202, EIP: 0x5b882a75, CS: 0x00000008, DS: 0x00000010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x24e7bb64 : 0x128b5e (0x3bbeb8 0x24e7bb88 0x131bbc 0x0)
    0x24e7bba4 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
    0x24e7bc54 : 0x197b53 (0x24e7bc68 0x24e7bcc8 0x5b882a75 0x24e70048)
    0x24e7bc60 : 0x5b882a75 (0x24e70048 0x190010 0x490010 0x10)
    0x24e7bcc8 : 0x378860 (0x34f7de0 0x34dbc00 0x24e7bd2c 0x34dbc00)
    0x24e7bce8 : 0x3783eb (0x34f7de0 0x34dbc00 0x7 0x121a12)
    0x24e7bd68 : 0x3a247b (0x4c79da9 0x0 0x0 0x0)
    0x24e7bd98 : 0x189646 (0x34b9728 0x4c79da0 0x24e7bdcc 0x11c970)
    0x24e7bdd8 : 0x12b389 (0x4c79d78 0x4cb6fa4 0x0 0x0)
    0x24e7be18 : 0x124902 (0x4c79d00 0x0 0x54 0x24e7befc)
    0x24e7bf28 : 0x192efc (0x24e7bf54 0x0 0x0 0x0)
    0x24e7bfd8 : 0x197fa6 (0x3634030 0x3634030 0x3588a80 0x5b882a75) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffffac8

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Fri Jun 2 12:35:16 2006
    panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x4c714770, CR3: 0x00d6e000, CR4: 0x000006e0
    EAX: 0x00000000, EBX: 0x036fa900, ECX: 0x4c714770, EDX: 0x03527cc0
    ESP: 0x4c714770, EBP: 0x24d93a44, ESI: 0x03af6200, EDI: 0x03653800
    EFL: 0x00010206, EIP: 0x4c714770, CS: 0x00000008, DS: 0x00000010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x24d938d0 : 0x128b5e (0x3bbeb8 0x24d938f4 0x131bbc 0x0)
    0x24d93910 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
    0x24d939c0 : 0x197b53 (0x24d939d4 0x24d93a44 0x4c714770 0x48)
    0x24d939cc : 0x4c714770 (0x48 0x10 0x10 0x10)
    0x24d93a44 : 0x38c8ab (0x3653800 0x3af6200 0x0 0x0)
    0x24d93a74 : 0x37c6dc (0x36fa900 0x37ca10 0x3653800 0x3af6200)
    0x24d93ac4 : 0x380436 (0x0 0x0 0x0 0x0)
    0x24d93b14 : 0x380724 (0x7 0x3604f00 0x1 0x0)
    0x24d93b74 : 0x38169c (0x3604f00 0x7 0x0 0xffffffff)
    0x24d93bb4 : 0x3816d7 (0x3604f00 0x7 0x24d93be4 0x12d7a1)
    0x24d93bd4 : 0x508033 (0x3604f00 0x3 0x24d93c24 0x3af510)
    0x24d93bf4 : 0x8f2ea2 (0x3604f00 0x3 0x4252b00 0x1f)
    0x24d93c14 : 0x37c099 (0x3521000 0x0 0xe0000310 0x34d2300)
    0x24d93c54 : 0x3847a8 (0x34d2300 0xe0000310 0x3633600 0x24d93c9c)
    0x24d93cc4 : 0x37c1a6 (0x3633600 0x24d93d2c 0x24d93d2c 0x3af61c)
    0x24d93d04 : 0x384aab (0x24d93d2c 0x34d1d40 0x384624 0x24d93d2c) Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AppleUSBEHCI(2.5.0)@0x8ef000
    dependency: com.apple.iokit.IOUSBFamily(2.5.0)@0x4fc000
    dependency: com.apple.iokit.IOPCIFamily(2.0)@0x565000
    com.apple.iokit.IOUSBFamily(2.5.0)@0x4fc000

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Tue Jun 6 21:07:32 2006
    panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x6afdcc00, CR3: 0x01630000, CR4: 0x000006a0
    EAX: 0x2572bbac, EBX: 0x03d51814, ECX: 0x23e59000, EDX: 0x00001000
    ESP: 0x6afdcc00, EBP: 0x2572bbb8, ESI: 0x03d50e40, EDI: 0x03d50e50
    EFL: 0x00010202, EIP: 0x00123f80, CS: 0x00000008, DS: 0x25720010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2572ba38 : 0x128b5e (0x3bbeb8 0x2572ba5c 0x131bbc 0x0)
    0x2572ba78 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
    0x2572bb28 : 0x197b53 (0x2572bb3c 0x2572bbb8 0x123f80 0x170048)
    0x2572bb34 : 0x123f80 (0x170048 0x4a0010 0x6380010 0x25720010)
    0x2572bbb8 : 0x11b8b6 (0x1000 0x23e59000 0x2000 0x121887)
    0x2572bc68 : 0x11bd74 (0x3d50e40 0xffffffff 0x2572bc98 0x141649)
    0x2572bc98 : 0x12032f (0x3d50e40 0x2572bd18 0x2572bccc 0x0)
    0x2572bce8 : 0x12141d (0x3d50e40 0x0 0x20000 0x0)
    0x2572bd28 : 0x1260c9 (0x3d50e40 0x630bdc8 0x2572bd4c 0x12ca09)
    0x2572bd58 : 0x1261db (0x3d50e40 0x1 0x0 0x2572bd88)
    0x2572bd98 : 0x149a9f (0x3d50e40 0x1 0x630bdc8 0x11c970)
    0x2572bdd8 : 0x12b389 (0x5f1c2a8 0x630bda4 0x0 0x0)
    0x2572be18 : 0x124902 (0x5f1c200 0x0 0x24 0x2572befc)
    0x2572bf28 : 0x192efc (0x2572bf54 0x0 0x0 0x0)
    0x2572bfd8 : 0x197fa6 (0x3f9f458 0x3f9f458 0x3d51814 0x6afdcc00) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbfffe948

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******




    Hope this helps diagnose the problems...

    MBP 2.0 (stock MA600LL/A) upgraded with 2G RAM   Mac OS X (10.4.6)  
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