HT201209: Redeem iTunes or Apple Music Gift Cards and content codes
Learn about Redeem iTunes or Apple Music Gift Cards and content codes
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Helpful answers
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Feb 13, 2014 1:41 AM in response to mansariby King_Penguin,That depends upon what the error is - if you would like help from these forums then posting what the error message says would be useful.
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Feb 13, 2014 1:52 AM in response to King_Penguinby mansari,i got this massage
Error
the gift certificate or prepaid card code you entered has not been properly activated. please cantact itines store customer support for assistance at the web.....
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Feb 13, 2014 1:53 AM in response to mansariby King_Penguin,You will need to do as the message says and contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side ofde the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)