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FourWrights

Q: My daughter had her iPhone lost/stolen yesterday at school I had it linked to iMac and iPad I have  added app last night for find my iPhone please advise how I can get location shown on my devices it says no location available for iPad and iMac ?

My daughter had her iPhone lost/stolen yesterday at school I had it linked to iMac and iPad I have  added app last night for find my iPhone please advise how I can get location shown on my devices it says no location available for iPad and iMac ?

iOS 7

Posted on Feb 13, 2014 12:38 AM

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Q: My daughter had her iPhone lost/stolen yesterday at school I had it linked to iMac and iPad I have  added app last night for ... more

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  • by FelipeV,

    FelipeV FelipeV Feb 13, 2014 4:23 AM in response to FourWrights
    Level 5 (6,728 points)
    iPhone
    Feb 13, 2014 4:23 AM in response to FourWrights

    If Find my iPhone was not activated on your daughter's phone BEFORE it was stolen, there is no way to track it.  Make sure you are logging in on the Find my Phone app (or on iCloud) with the same Apple ID and password that is on your daughter's phone.

     

    If the phone (or iPad nad Mac) are off, you will not be able to track the particular device(s).