Alexander Meier
Level 2 (180 points)

Q: Can't enroll iPhone 5 in Profile Manager (mydevices shows blang page)

Hi there

 

Although this effect has been reported before and the solution was to update to the next lion server update, I am stuck here with:

OS X Server: 10.7.5 Build 11G63

iPhone 5: iOS 6.1.4 Build 10B350) [6.1.3 didn't work either, just in case]

 

I can enroll my other devices fine in profile manager, so far a MacBook Air, iPad and Mac mini enrolled fine.

But my iPhone 5 just shows an empty page after logging in to /server.name/mydevices/

 

Any suggestions?

Alex

Posted on May 5, 2013 2:13 PM

Close
Alexander Meier

Q: Can't enroll iPhone 5 in Profile Manager (mydevices shows blang page)

  • All replies
  • Helpful answers

  • by Russell Moore,

    Russell Moore Russell Moore Oct 8, 2013 2:09 PM in response to Alexander Meier
    Level 1 (0 points)
    Oct 8, 2013 2:09 PM in response to Alexander Meier

    For other searching for this. I reproduced this and the key was that I had private browsing turned on.

    Turned it off & it wirked fine.

     

    In ios7, the private browsing is in the bookmarks menu. They should put it back in safari prefs or at least in privacy prefs.

  • by marc.etienne71,

    marc.etienne71 marc.etienne71 Dec 2, 2013 7:17 AM in response to Russell Moore
    Level 1 (0 points)
    Dec 2, 2013 7:17 AM in response to Russell Moore

    Totally worked for me !

     

    Many thanks !

  • by Trumantron,

    Trumantron Trumantron Feb 13, 2014 9:01 AM in response to Alexander Meier
    Level 1 (0 points)
    Feb 13, 2014 9:01 AM in response to Alexander Meier

    Hi,

     

    I am also having this issue. I can enroll iPad mini devices, iPhone 4 devices and iphone 5 devices but am unable to enroll any of our iPhone 5s devices.

     

    Switching off private browsing makes no difference for me. I have tried with 4 different iPhone 5s' and like I have already said, have no issue enrolling other devices.

     

    I am enrolling by emailing trust & enrollment profiles to the devices, installing the trust profile (works) then installing the enrollment profile, it says complete on the phones and the phones show up in profile manager devices but the enrollment task hangs in active task in status "in progress".

     

    I even left the active task for over a week and nothing happened.

     

    Any clues?

     

    Thanks

  • by RbnSE,

    RbnSE RbnSE Aug 28, 2015 3:43 AM in response to Alexander Meier
    Level 1 (0 points)
    Aug 28, 2015 3:43 AM in response to Alexander Meier

    Thank you so much. Worked like a charm to disable Private browsning.

    If you are looking for how, this is how I did. I closed all pages/tabs and down in the left corner of the iPad you disable private browsing.