Skip navigation

ipad mini does not recognize my home wifi

275 Views 1 Reply Latest reply: Feb 13, 2014 1:58 PM by norm123 RSS
Loo lee Calculating status...
Currently Being Moderated
Feb 11, 2014 2:38 PM

Couple days ago I traded my ipad and purchased my ipad mini w/retina display.  All my settings  & apps were switched to my new ipad mini.  Everything is golden, except my mini does not recognize my home wifi.......all the settings transferred to my new mini, even the wifi settings.  When I go anywhere else, coffee houses, etc. the wifi works well.  Need it to work at home, most important.  Help, please.  Vilma

iPad (4th gen) Wi-Fi, iOS 7.0.1, Print via wifi to local printer
  • norm123 Community Specialists Community Specialists (2,700 points)
    Currently Being Moderated
    Feb 13, 2014 1:58 PM (in response to Loo lee)

    Hello Loo lee

     

    Try forgetting the Wi-Fi network and then rejoin it. The steps are quoted below. If that does not work, then try out some additional troubleshooting in the article.

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/ts1398


    Follow these steps to troubleshoot the above issues:

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap TS1398_i.png and Forget this Network.
    7. Try to connect to your desired Wi-Fi network. 
Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

     

    Regards,

    -Norm G.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.