Skip navigation

Can´t connect to my Apple TV with my Mac Book.

3207 Views 15 Replies Latest reply: Mar 21, 2014 7:53 AM by agraffe RSS
1 2 Previous Next
MrTrade Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 24, 2013 12:41 AM

Hi all,

 

 

I have an issue with my Airplay connection and no further ideas.

When Iam trying to connect my Mac Book Pro (late 2013) to my Apple TV (3rd gen) I get a connection error. The Apple TV is visible for the Mac Book. I have updated to the latest software version on both devices. Restart, Wi-Fi on / off, Airplay on / off and much more tips from google I have tried.

 

With IPhones it works fantastic!!

 

On my very first try to use AirPlay with the Mac Book it works fine. Every try after that fails. I have reinstalled the MAC Book with Mavericks but nothing has changed.

 

I wish you a merry Christmas and thanks a lot in advanced!

 

Regards Paul

MacBook Pro with Retina display, OS X Mavericks (10.9.1)
  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Dec 24, 2013 1:25 AM (in response to MrTrade)

    Welcome to the Apple Community MrTrade.

     

    Have you restarted your router.

     

    The following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • Gigimama Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 27, 2013 10:00 AM (in response to MrTrade)

    I'm having exactly the same problem with my ipad. Everything was working fine until I upgraded the software on my Apple TV . Now I just get the same connection error. I've rebooted everything - even ran a speed test on my internet connection. Everything is in good working order... except the Airplay. Frustrated :(

  • madde84 Calculating status...
    Currently Being Moderated
    Jan 6, 2014 7:10 AM (in response to MrTrade)

    Same problem here! Seems to be an issue with the new mac book (late 2013, MB Pro, 13" Retina).

     

    My old MB Pro (early 2011) connects just fine....

     

    Message was edited by: madde84

  • madde84 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 6, 2014 7:54 AM (in response to MrTrade)

    I just found out the same in this moment and wanted to tell you guys...

     

    it seems to be a firewall problem. just turn it off fixed it here

  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Jan 6, 2014 8:40 AM (in response to MrTrade)

    That was listed in the help articles I linked to.

  • acsantucci Level 1 Level 1 (0 points)

    I have the exact same problem. My mac worked connected with no issues the first time now whenever I click to connect to the Apple TV it comes back with 'Could not connect to "Apple TV"'. My phone connects with no issue and i have tried the above steps in reseting my router, checking my internet connection is the same on both devices and checking my firewall, but to no avail.

     

    I am not sure if this is a common problem but any assitance would be greatly appreciated.

  • geekofiedstud Calculating status...
    Currently Being Moderated
    Feb 10, 2014 2:17 PM (in response to acsantucci)

    Just setup my Apple TV and trying to AirPlay from my Mac. Getting the error 'Could not connect to "Apple TV"'

    I have tried all below:

    - restarting my wifi router (Airport Express)

    - restarting my Apple TV

    - restarting my MacBook Pro

    - turning off my Firewall

     

    Altough it AirPlay works seemlessly from iPhone and iPad but not from my MacBook Pro.

  • madde84 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 11, 2014 12:25 AM (in response to geekofiedstud)

    How is the networking done? Apple TV connected to Router by LAN-cable or also WIFI? What happens when you play around with different installations: Also connect the Mac by cable. Just to zero in on the problems.

     

    It would be interesting if your Mac connects to the Apple TV by cable but doesnt by WIFI.

  • geekofiedstud Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 12, 2014 12:31 AM (in response to madde84)

    I have an Airport Express and my Apple TV was plugin to it via Ethernet when I last posted.

    After your suggestion I tried to unplug the Apple TV and make it connect to internet through the same Wifi as my MacBookPro. It would still not take AirPlay request from MBP with the same error message 'Could not connect to "Apple TV"'.

     

    All this time my firewall is off.

    Anything else that I can try?

  • Tacoma13 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 13, 2014 2:54 PM (in response to MrTrade)

    I want to thank you for posting about the fire wall. I have been having this issue with my Macbook(early 2011) not being able to go to Apple TV. It would just say "couldn't connect to Apple TV." I even went into an Apple Store asking them yesterday about it since that it's been almost a year since I got my 3rd Generation Apple TV and I wasn't able to mirror(only worked through Itunes which is weird). I could mirror from my Iphone without an issue, it was just something with my Mac. I had turned off the firewall like you said. Turned the mirroring on and it went from my Macbook to my Television without issue. Turned the firewall back on and it worked. So thanks very much.

  • geekofiedstud Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 17, 2014 10:23 PM (in response to Tacoma13)

    Repost since my problem is still not fixed.

     

    I have an Airport Express and my Apple TV was plugin to it via Ethernet when I last posted.

    After your suggestion I tried to unplug the Apple TV and make it connect to internet through the same Wifi as my MacBookPro. It would still not take AirPlay request from MBP with the same error message 'Could not connect to "Apple TV"'.

     

    All this time my firewall is off.

    Anything else that I can try?

  • Tacoma13 Level 1 Level 1 (0 points)

    Well mine works, sort of. I have to turn off the fire wall. Push the mirrioring to the tv and close the firewall and everything works. I've had to do that this whole time. So anytime that I want to mirror, I have to turn off the fire wall, turn on the mirroring and then turn back on the fire wall. I am not sure why this is. I haven't figured the fix out. Now I just annoyed with it.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.