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why does my mac book air keep freezing and unexpectedly shutting down?  This is a new mac that I bought in Dec 2013

111 Views 1 Reply Latest reply: Feb 13, 2014 3:19 PM by sberman RSS
marysings Calculating status...
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Feb 13, 2014 2:54 PM

I bought a mac book air in Dec 2013 and soon after it started just shutting down unexpectedly.  Also web pages freeze and then I get an 'aw snap' message.  This is happening more and more frequently.  I will take it into the Apple Store if necessary as it is still under warranty but I wonder if this is a common complaint and is there an easy fix. Thanks

MacBook Air


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