derKlecks

Q: Massive problem with audio interface

Hi there.

 

I recently bought a brandnew iMac 27" Haswell i7. I encountered problems with my Focusrite Scarlett 18i8 audio interface. These are buzzing, clicking and noise immediately or after 3 minutes or so. I tried everything, re-installed the driveres several times, nothing, really nothing worked.

 

Then I bought an RME Babyface audio interface - and guess what? It's the same problem. I also have a massive sound noise after some minutes or the recording channel in Garage Band drops completely.

 

What is wrong here? I already tried using a different power plug, tried all USB ports, turned off WiFi, HDD sleep mode, etc. Nothing worked.

 

Do you have an idea?

 

I appeciate your help,

Adrian.

iMac (27-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 25, 2013 1:29 PM

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Q: Massive problem with audio interface

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  • by beyondal,

    beyondal beyondal Feb 13, 2014 2:27 PM in response to anthony81l
    Level 1 (0 points)
    Feb 13, 2014 2:27 PM in response to anthony81l

    Thanks  I will check it out.

     

     

    Funny that everytime an update comes out, they say to focus on the mail...

     

    And other mumbojumbo (execpt for the graphicscard) but nothing on the sound.

     

    They don't give a ****.

     



  • by Markkittus,

    Markkittus Markkittus Feb 13, 2014 2:52 PM in response to derKlecks
    Level 1 (4 points)
    Windows Software
    Feb 13, 2014 2:52 PM in response to derKlecks

    FINALLY!! The 13C59 beta has fixed it completely. No dropouts, no clicks and pops, everything working well.

  • by ges8ges,

    ges8ges ges8ges Feb 13, 2014 3:12 PM in response to Markkittus
    Level 1 (0 points)
    Feb 13, 2014 3:12 PM in response to Markkittus

    That's great news.  Now I just hope they'll release a final version soon.

  • by welshwiggle,

    welshwiggle welshwiggle Feb 13, 2014 3:23 PM in response to Markkittus
    Level 1 (45 points)
    Feb 13, 2014 3:23 PM in response to Markkittus

    You got a Fusion Drive Markkittus?

  • by Craig Avan,

    Craig Avan Craig Avan Feb 13, 2014 5:58 PM in response to derKlecks
    Level 1 (0 points)
    Feb 13, 2014 5:58 PM in response to derKlecks

    Hi all,

     

    Add me to the list.

     

    Just got my brand new 27" iMac with 3TB Fusion Drive.

     

    Yep, got terrible distorted audio after a minute, with it then fading away.  Using a Yamaha USB audio interface - Audiogram 3.

     

    Let's hope this fix gets released soon.  Am currently just using the built-in speakers inside the iMac.

     

    Craig.

  • by CMACD,

    CMACD CMACD Feb 14, 2014 11:30 AM in response to Markkittus
    Level 1 (0 points)
    Feb 14, 2014 11:30 AM in response to Markkittus

    Well I hope that's the case! I just received a new 27" iMac with 1TB Fusion Drive to replace a late 27" 2012 iMac with a similar 1TB Fusion Drive which I gave to my son to replace his aging iMac. Kids today don't know how lucky they are! Any way, I digress. The first iMac was upgraded to 10.9.1 and worked flawlessly with a FireWire duet attached via a Thuderbolt connector. New machine on the otherhand displays all of the audio issues mentioned in this thread. So obviously something in the hardware changes introduced in October has caused this problem and by the evidence provided by those who purchased SSD only and HDD only systems it would appear the new Fusion drive is the culprit.

  • by Markkittus,

    Markkittus Markkittus Feb 14, 2014 2:54 PM in response to derKlecks
    Level 1 (4 points)
    Windows Software
    Feb 14, 2014 2:54 PM in response to derKlecks

    Yes, I have the fusion drive.

     

    I have to say, that, everything in audio works well now, BUT i'm having issues when open finder from the dock, it don't opens. But well, it's a beta, and I really prefer entering finder by clicking my HD on the desktop than use the iMac for facebook only

     

     

    So: 13C59 -> Audio problems solved for me, and finder problems

  • by themiddleagent,

    themiddleagent themiddleagent Feb 14, 2014 6:59 PM in response to derKlecks
    Level 1 (0 points)
    Feb 14, 2014 6:59 PM in response to derKlecks

    Returned my late 2013 model 27 i7 imac with 3tb fusion due to the audio problems described here, purchased another imac with exact same build except with 3tb hdd instead of Fusion.  Everything works great.  Looks like the fusion drive was the problem causer, at least in my case. 

  • by Disillusion,

    Disillusion Disillusion Feb 15, 2014 4:37 AM in response to themiddleagent
    Level 1 (0 points)
    Feb 15, 2014 4:37 AM in response to themiddleagent

    I took my late 2013 1TB fusion imac to the Apple Store and had it rolled back to Mountain Lion

     

    Recording issues seem to be resolved for the time being (using Mbox 2 mini and Ableton).  Hope the rest of you folks get your issues sorted one way or another, definitely a disappointing experience.

  • by misterwaylonyc,

    misterwaylonyc misterwaylonyc Feb 15, 2014 7:48 AM in response to derKlecks
    Level 1 (0 points)
    Feb 15, 2014 7:48 AM in response to derKlecks

    I have an update.  I swapped out my latest model imac/fusion for a macbook pro.  

     

    Things are certainly running better - but I still do have constant audio distortion with a Fireface UCX running via USB.   I tried running via a USB hub, via the thunderbolt monitor and directly into the MBP and I still get a consistant distortion on audio output.  

     

    Funny thing is the distortion is in Logic and iTunes, but not when I play audio from the web.

     

    Hoping that 10.9.2 will help.   I also have a friend who's using the Universal Audio Apollo Twin Duo via thunderbolt and says its working flawlessly with latest model MBP.

     

    I imagine that there are USB issues as well as Fusion drive issues as mentioned in another thread on this site.

     

    d

  • by Markkittus,

    Markkittus Markkittus Feb 15, 2014 1:01 PM in response to derKlecks
    Level 1 (4 points)
    Windows Software
    Feb 15, 2014 1:01 PM in response to derKlecks

    Some more updates by me using the 13C59.


    Audio working perfectly.

    Finder not working if opening by the dock, must open the HD from the desktop.

    Issues and need to reboot when the iMac turns on the sleep mode.

  • by ManeeshaK,

    ManeeshaK ManeeshaK Feb 16, 2014 1:39 AM in response to Markkittus
    Level 1 (0 points)
    Feb 16, 2014 1:39 AM in response to Markkittus

    Hi can you pls tell me where to download 13C59?  OSX86World doesnt seem to work for me. thanks in advance.

  • by ManeeshaK,

    ManeeshaK ManeeshaK Feb 16, 2014 1:40 AM in response to derKlecks
    Level 1 (0 points)
    Feb 16, 2014 1:40 AM in response to derKlecks

    Hey everyone Can you again confirm that 13C59 build solves the audio issues? and also any safe place to download this beta? I cant seem to find one.

  • by melsas,

    melsas melsas Feb 16, 2014 6:07 AM in response to ManeeshaK
    Level 1 (0 points)
    Feb 16, 2014 6:07 AM in response to ManeeshaK

    Search for: "OS X 10.9.2 Beta Build 13C53 shade"

  • by melsas,

    melsas melsas Feb 16, 2014 6:10 AM in response to melsas
    Level 1 (0 points)
    Feb 16, 2014 6:10 AM in response to melsas

    Sorry, meant: 13C59

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