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Wireless Causing Kernel Panics?

24947 Views 386 Replies Latest reply: May 11, 2007 7:54 AM by Talmage Cooley RSS
  • AirPort-Guy Level 4 Level 4 (1,000 points)
    Currently Being Moderated
    Jun 6, 2006 11:46 PM (in response to petemulder)
    Are you running a beta version of Parallels?

    Kernel loadable modules in backtrace (with dependencies):
    com.parallels.kext.Pvsnet(2.1)@0x90b000


    Perhaps you should remove that and see if the panic goes away.
  • Bramius Calculating status...
    Currently Being Moderated
    Jun 7, 2006 3:19 AM (in response to NetJunkie)
    I've been having multiple kernel panics that appeared irregularly after 2-36 hours of airport connection since I got my MBP in April.

    After having followed all of the advices from Apple Care (hardware check, remove startup items, create test user account,...) and not having seen any improvement, I sent it in for repair, since they told me, they would exchange the main logic board and presumably all would be well. The guys at the repair facility had it run for a night and didn't have any kernel panics so they sent it back. I think they haven't even bothered to look at the panic.log.

    So I got my now 1 and a half month old MBP back after 1 and a half weeks of useless repair time. When I called Apple Care again after having experienced another three kernel panics, they said it was unfortunate, that they couldn't "duplicate" the freezes but I could still try and take it to a local Apple Service provider.
    They also said, since it was now almost 2 months old, the couldn't exchange it for a new one. Well, never mind that when I first contacted them with that problem it was only three 3 weeks old. The panics had already occurred three times then and I called them as soon as I was sure to have ruled out any software issues...

    So now it's in that local facility for god knows how long and I am without my 2500 EUR device. I am not happy

    MBP 2.0 Ghz 1GB RAM 100 MB HD Mac OS X (10.4.6)
    MBP 2.0 Ghz 1GB RAM 100 MB HD, Mac OS X (10.4.6)
  • Johnathan Calculating status...
    Currently Being Moderated
    Jun 7, 2006 6:43 AM (in response to J._Christopher Forman)
    Somewhat similiar to the messages received by folks.

    But notice the mbuf part before the Type=14 page fault.

    *******

    Mon May 22 16:40:09 2006
    panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x9d1a0d42, CR3: 0x00d41000, CR4: 0x000006e0
    EAX: 0x004047c0, EBX: 0x01b20300, ECX: 0xe0000200, EDX: 0x01b1c9d0
    ESP: 0x9d1a0d42, EBP: 0x0b513cb4, ESI: 0x004967ac, EDI: 0x02031000
    EFL: 0x00010206, EIP: 0x9d1a0d42, CS: 0x00000008, DS: 0x01bb0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb513b50 : 0x128b5e (0x3bbeb8 0xb513b74 0x131bbc 0x0)
    0xb513b90 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
    0xb513c40 : 0x197b53 (0xb513c54 0xb513cb4 0x9d1a0d42 0xb510048)
    0xb513c4c : 0x9d1a0d42 (0xb510048 0x10 0x10 0x1bb0010)
    0xb513cb4 : 0x3aa82f (0x1b20300 0x4967ac 0xb513ce4 0x373ef8)
    0xb513ce4 : 0x37c099 (0x1b20300 0x0 0xe0000200 0x2034900)
    0xb513d24 : 0x3847a8 (0x2034900 0xe0000200 0x1ee4480 0xb513d6c)
    0xb513d94 : 0x37c1a6 (0x1ee4480 0xb513dfc 0xb513dfc 0x3af61c)
    0xb513dd4 : 0x384a85 (0xb513dfc 0x1b1d480 0x384624 0xb513dfc)
    0xb513e34 : 0x384c29 (0x2034900 0xe0000200 0xb513e54 0x64f4c0)
    0xb513e54 : 0x38674e (0x2034900 0x3 0x23 0x3)
    0xb513e84 : 0x3851d4 (0x2034900 0x2 0xb513eb4 0x196ec9)
    0xb513ee4 : 0x385369 (0x2034900 0x2 0x3 0x0)
    0xb513f14 : 0x38559e (0x2034900 0x3 0x47e54529 0x1b19990)
    0xb513f34 : 0x38f8f2 (0x2034900 0x1eef940 0x8 0x19cb02)
    0xb513f84 : 0x13d683 (0x1eef940 0x1ea9714 0x0 0x0) Backtrace continues...

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Mon May 22 16:41:37 2006
    panic(cpu 0 caller 0x0034FC40): mbuf address out of range 0x80
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb473dd4 : 0x128b5e (0x3bbeb8 0xb473df8 0x131bbc 0x0)
    0xb473e14 : 0x34fc40 (0x3db914 0x80 0xb473f14 0x930506)
    0xb473e34 : 0x34ffe7 (0x1d0ddb00 0x0 0x4 0x1)
    0xb473e54 : 0x223848 (0x1d0ddb00 0x0 0x3 0x0)
    0xb473f64 : 0x211109 (0x1d0ddb00 0x1d0ddb00 0x42cb5c 0x135798)
    0xb473fa4 : 0x1f773d (0x210f404 0x1d0ddb00 0x1cf1d812 0x1)
    0xb473fd4 : 0x197a21 (0x0 0x0 0x1bc2318 0x4a1000) Backtrace terminated-invalid frame pointer 0x0

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    If you are not seeing this mbuf part you might have a completely different type of issue.

    Does it only happen during large downloads or randomly with Airport activated?

    Can you do a large long download (try downloading OpenOffice or a couple of game demoes at once) and does it consistently panic when you do?

    Can you do the same download connected via the ethernet ports of your router and do you see the crashes? I didn't only when wireless was activated.

    (ie I could only finish my initial update of the system via ethernet due to the crashes and it will be my first test when getting my computer back.)

    Yes the bit about the Report button not doing a whole lot happened to me.
    Macbook Pro 17", Mac OS X (10.4.6)
  • Xod Calculating status...
    Currently Being Moderated
    Jun 7, 2006 8:19 AM (in response to NetJunkie)
    Been having this since I got the machine. At one point I wasn't able to do anything for more than about 10-15 mins before it would kernel panic. I took it into the Genius Bar and they had said it was the RAM and that I would have to pull the chips and narrow down which it was. I did this and both the chips were doing the same thing. 3rd party RAM scans were coming up negative as well.

    In the end, it turned out being the old powerbar that was casuing my frequent kernel panic issues. Ever since I switched power directly into the wall, it hasn't happened on the frequency it was before. This, however; is not the end of my problems...

    I have a week 20 machine as many others do in this thread. I am still getting the panics, but they seem to be happening right after or within 10 minutes of booting the machine, but only when wireless is active at bootup. I have found that if I turn off the wireless before shutting down the machine, when I turn it back on, then activate the wireless manually, I have NO issues and can run the machine indefinitely without any kernel panics.

    IMO .. This is a very minor annoyance and I am still weighing the factors as to whether it is really worth going through the hassle of getting the repairs or attempting to get a new machine.
    15" Macbook Pro, Mac OS X (10.4.6)
  • Matt Stocum Calculating status...
    Currently Being Moderated
    Jun 7, 2006 11:03 AM (in response to NetJunkie)
    If anyone calls in, make sure you insist that they replace the logic board. The problem is not the AirPort card, it's the logic board. I just got one back where they only replaced the AirPort card and it's just as broken, another one is coming back the same way.
    MacBook Pro 2.16Ghz (Week 20), Mac OS X (10.4.6)
  • TheDarkTrumpet Calculating status...
    Currently Being Moderated
    Jun 7, 2006 10:05 PM (in response to Matt Stocum)
    It looks as if I'm having a similar issue as everyone else.

    I don't know if anyone said this already, I did a search and couldn't find anything on it but has anyone had problems trying to shut down or restart the machine? I've been having a heck of a problem here. I did a check on my logs and found:

    Jun 7 23:35:57 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:35:57 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:36:43 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:42:47 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:43:57 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:45:51 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:46:31 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:50:07 dtholeMPB kernel[0]: (87: coreservicesd)tfp: failed on 0:
    Jun 7 23:50:26 dtholeMPB loginwindow[103]: sendQuitEventToApp (iCalAlarmScheduler): AESendMessage returned error -1712
    Jun 7 23:50:27 dtholeMPB loginwindow[103]: sendQuitEventToApp (Microsoft AU Daemon): AESendMessage returned error -1712

    I did a search on the kernel issue (the coreservices)ftp issue, and came across this thread. The only problem....I'm not using wireless, in fact the wirless device is always off. I seem to only have this issue when using the net though, with different programs running.

    shrug
    17 inch MBP, Mac OS X (10.4.6)
  • yipdw Calculating status...
    Currently Being Moderated
    Jun 7, 2006 11:54 PM (in response to NetJunkie)
    I am having similar problems with a 802.11g network using WPA-PSK. When AirPort is in use, my MacBook Pro -- on a clean install of OS X 10.4.6 -- will consistently kernel panic under heavy AirPort usage.

    When AirPort is off, the system is rock solid.

    Now, obviously, correlation does not imply causation, but I must say that --combined with the experiences of others and the fact that these panics occur on a clean install on a new machine -- I strongly believe that there is something funky in the hardware or firmware on these things.

    Here's the panic.log:


    Thu Jun 8 02:41:07 2006
    panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0xf8fada33, CR3: 0x0162e000, CR4: 0x000006a0
    EAX: 0x0040c380, EBX: 0x02b7c780, ECX: 0x00496994, EDX: 0x00000080
    ESP: 0xf8fada33, EBP: 0x0bd8bce8, ESI: 0x00000080, EDI: 0x02b7c780
    EFL: 0x00010202, EIP: 0xf8fada33, CS: 0x00000008, DS: 0x023c0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xbd8bb84 : 0x128b5e (0x3bbeb8 0xbd8bba8 0x131bbc 0x0)
    0xbd8bbc4 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
    0xbd8bc74 : 0x197b53 (0xbd8bc88 0xbd8bce8 0xf8fada33 0xbd80048)
    0xbd8bc80 : 0xf8fada33 (0xbd80048 0x110010 0x23c0010 0x23c0010)
    0xbd8bce8 : 0x3b187c (0x2b7c780 0x2b7c780 0xbd8bd18 0x3b171c)
    0xbd8bd18 : 0x3b1ae3 (0x2b7c780 0x80 0xbd8bd68 0x1226cb)
    0xbd8bd38 : 0x3b9a67 (0x80 0x0 0x0 0x121887)
    0xbd8bd78 : 0x3a1e7d (0x25a2b78 0x0 0xbd8bd98 0x19cb02)
    0xbd8bd98 : 0x18923e (0x23ce728 0x25a2b78 0xbd8bdcc 0x11c970)
    0xbd8bdd8 : 0x12b389 (0x25a2b50 0x31c39a4 0x0 0x0)
    0xbd8be18 : 0x124902 (0x25a2b00 0x0 0x7c 0xbd8befc)
    0xbd8bf28 : 0x192efc (0xbd8bf54 0x0 0x0 0x0)
    0xbd8bfd8 : 0x197fa6 (0x2618ca8 0x2618ca8 0x2b7c780 0xf8fada33) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffff548

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    The part that really aggrevates me is that I took my original unit in to my local Apple Store to get this repaired. They supplied me with a replacement unit which has exactly the same crash problems! The only reason why I have it is because I could not reproduce the problem inside the store on their unencrypted wi-fi network, which makes me wonder if this problem has something to do with WPA-PSK or encrypted wifi in general.

    I'm going back there tomorrow to find out what else I can do.

    Both MacBook Pros are from the Shanghai plant, week 21. The Genius at the Apple Store told me that that's about all they had in stock, so the prospects of getting this fixed quickly (read: without having to send the machine in) are starting to seem dim. But maybe there's some hope somewhere...

    MacBook Pro 15"   Mac OS X (10.4.6)  
    MacBook Pro 15", Mac OS X (10.4.6)
  • yipdw Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 8, 2006 12:39 AM (in response to yipdw)
    Here are some more panic logs. All "unresolved kernel trap" errors occurred while I was doing Software Update. The "mbuf address out of range" error occurred while I was downloading Xcode 2.3 with Safari 2.0.3.

    As you can tell by the timestamps, this isn't infrequent.


    Thu Jun 8 02:41:07 2006
    panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0xf8fada33, CR3: 0x0162e000, CR4: 0x000006a0
    EAX: 0x0040c380, EBX: 0x02b7c780, ECX: 0x00496994, EDX: 0x00000080
    ESP: 0xf8fada33, EBP: 0x0bd8bce8, ESI: 0x00000080, EDI: 0x02b7c780
    EFL: 0x00010202, EIP: 0xf8fada33, CS: 0x00000008, DS: 0x023c0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xbd8bb84 : 0x128b5e (0x3bbeb8 0xbd8bba8 0x131bbc 0x0)
    0xbd8bbc4 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
    0xbd8bc74 : 0x197b53 (0xbd8bc88 0xbd8bce8 0xf8fada33 0xbd80048)
    0xbd8bc80 : 0xf8fada33 (0xbd80048 0x110010 0x23c0010 0x23c0010)
    0xbd8bce8 : 0x3b187c (0x2b7c780 0x2b7c780 0xbd8bd18 0x3b171c)
    0xbd8bd18 : 0x3b1ae3 (0x2b7c780 0x80 0xbd8bd68 0x1226cb)
    0xbd8bd38 : 0x3b9a67 (0x80 0x0 0x0 0x121887)
    0xbd8bd78 : 0x3a1e7d (0x25a2b78 0x0 0xbd8bd98 0x19cb02)
    0xbd8bd98 : 0x18923e (0x23ce728 0x25a2b78 0xbd8bdcc 0x11c970)
    0xbd8bdd8 : 0x12b389 (0x25a2b50 0x31c39a4 0x0 0x0)
    0xbd8be18 : 0x124902 (0x25a2b00 0x0 0x7c 0xbd8befc)
    0xbd8bf28 : 0x192efc (0xbd8bf54 0x0 0x0 0x0)
    0xbd8bfd8 : 0x197fa6 (0x2618ca8 0x2618ca8 0x2b7c780 0xf8fada33) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffff548

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Thu Jun 8 03:01:12 2006
    panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x72d6134a, CR3: 0x00b29000, CR4: 0x000006a0
    EAX: 0x00400220, EBX: 0x01ab8c80, ECX: 0x00000006, EDX: 0x01b470f0
    ESP: 0x72d6134a, EBP: 0x0b2ebcf8, ESI: 0x01f52bc0, EDI: 0x00000000
    EFL: 0x00010202, EIP: 0x72d6134a, CS: 0x00000008, DS: 0x01f50010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb2ebb94 : 0x128b5e (0x3bbeb8 0xb2ebbb8 0x131bbc 0x0)
    0xb2ebbd4 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
    0xb2ebc84 : 0x197b53 (0xb2ebc98 0xb2ebcf8 0x72d6134a 0xb2e0048)
    0xb2ebc90 : 0x72d6134a (0xb2e0048 0x3a0010 0x1f80010 0x1f50010)
    0xb2ebcf8 : 0x3794a6 (0x1f52bc0 0x1a79d00 0x0 0x1f52bc0)
    0xb2ebd18 : 0x37d40e (0x1f52bc0 0x1f51140 0x0 0x205fc4c)
    0xb2ebd58 : 0x37d5c3 (0x1f51140 0x4 0x0 0x205fc4c)
    0xb2ebd78 : 0x3a1ea3 (0x1f51140 0x496980 0xb2ebd98 0x19cb02)
    0xb2ebd98 : 0x18923e (0x18c9728 0x205fc74 0xb2ebdcc 0x11c970)
    0xb2ebdd8 : 0x12b389 (0x205fc4c 0x24be5a4 0x0 0x0)
    0xb2ebe18 : 0x124902 (0x205fc00 0x0 0x80 0xb2ebefc)
    0xb2ebf28 : 0x192efc (0xb2ebf54 0x0 0x0 0x0)
    0xb2ebfd8 : 0x197fa6 (0x1aea880 0x1aea880 0x1ab8c80 0x72d6134a) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffffaa8

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Thu Jun 8 03:22:55 2006
    panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0xf2c49525, CR3: 0x00d41000, CR4: 0x000006a0
    EAX: 0x00403780, EBX: 0x01b20300, ECX: 0x00000000, EDX: 0x01b89980
    ESP: 0xf2c49525, EBP: 0x0b50bcb8, ESI: 0x01b89980, EDI: 0x01b07288
    EFL: 0x00010206, EIP: 0xf2c49525, CS: 0x00000008, DS: 0x00000010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb50bb54 : 0x128b5e (0x3bbeb8 0xb50bb78 0x131bbc 0x0)
    0xb50bb94 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
    0xb50bc44 : 0x197b53 (0xb50bc58 0xb50bcb8 0xf2c49525 0xb500048)
    0xb50bc50 : 0xf2c49525 (0xb500048 0x130010 0x1b00010 0x10)
    0xb50bcb8 : 0x37ea14 (0x1b89980 0x1b20300 0x1b07288 0x0)
    0xb50bd08 : 0x3a2d14 (0x1b20300 0x1b07288 0x1b07288 0x0)
    0xb50bd68 : 0x18d612 (0x1b20300 0x1b07288 0x0 0x0)
    0xb50bdd8 : 0x12b389 (0x2478880 0x2478f98 0xb50be18 0x11dd90)
    0xb50be18 : 0x124902 (0x2478800 0x1adc8c0 0x22fe0c8 0x0)
    0xb50bf28 : 0x192efc (0xb50bf54 0x0 0x0 0x0)
    0xb50bfd8 : 0x197fa6 (0x2369030 0x2369030 0x1b20300 0xf2c49525) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbfffecd8

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Thu Jun 8 03:30:19 2006
    panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0xc9a0415b, CR3: 0x00d41000, CR4: 0x000006e0
    EAX: 0x00403d40, EBX: 0x01b03c00, ECX: 0x0000006e, EDX: 0x0b3e3d70
    ESP: 0xc9a0415b, EBP: 0x0b3e3d68, ESI: 0x01bae980, EDI: 0x01baea80
    EFL: 0x00010246, EIP: 0xc9a0415b, CS: 0x00000008, DS: 0x022c0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb3e3ba4 : 0x128b5e (0x3bbeb8 0xb3e3bc8 0x131bbc 0x0)
    0xb3e3be4 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
    0xb3e3c94 : 0x197b53 (0xb3e3ca8 0xb3e3d68 0xc9a0415b 0xb3e0048)
    0xb3e3ca0 : 0xc9a0415b (0xb3e0048 0x370010 0x3e0010 0x22c0010)
    0xb3e3d68 : 0x3a247b (0x22c00bb 0x0 0x0 0x0)
    0xb3e3d98 : 0x189646 (0x1ae1728 0x22c00a0 0xb3e3dcc 0x11c970)
    0xb3e3dd8 : 0x12b389 (0x22c0078 0x2564aa4 0x0 0x0)
    0xb3e3e18 : 0x124902 (0x22c0000 0x0 0x54 0xb3e3efc)
    0xb3e3f28 : 0x192efc (0xb3e3f54 0x0 0x0 0x0)
    0xb3e3fd8 : 0x197fa6 (0x1be2880 0x1be2880 0x1b03c00 0xc9a0415b) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xbffffac8

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******

    Thu Jun 8 03:37:08 2006
    panic(cpu 0 caller 0x0034FBE6): mbuf address out of range 0x2c4208
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0xb333b04 : 0x128b5e (0x3bbeb8 0xb333b28 0x131bbc 0x0)
    0xb333b44 : 0x34fbe6 (0x3db914 0x2c4208 0x1319c68 0x13f5f5)
    0xb333b64 : 0x22e673 (0x1 0x2 0xb333b74 0x18)
    0xb333c44 : 0x22d460 (0x213c858 0x34 0x1 0xe302a8c0)
    0xb333e14 : 0x222007 (0x1cf36700 0x14 0xb333f14 0x930506)
    0xb333e54 : 0x223a8b (0x1cf36700 0x14 0x6 0x0)
    0xb333f64 : 0x211109 (0x1cf36700 0x1cf36700 0x42cb5c 0x135798)
    0xb333fa4 : 0x1f773d (0x20ba204 0x1cf36700 0x1cf3201a 0x1)
    0xb333fd4 : 0x197a21 (0x0 0x0 0x1be3d48 0x134aec) Backtrace terminated-invalid frame pointer 0x0

    Kernel version:
    Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386


    *******
    MacBook Pro 15", Mac OS X (10.4.6)
  • whepper Calculating status...
    Currently Being Moderated
    Jun 8, 2006 12:54 AM (in response to NetJunkie)
    I had the same problem straight out of the box. It's a problem with the logic board. Called Apple they emailed me a data capture program ran it on the MBP and they sent me a new one. The hardware test came up clean. Reinstalled OSX nothing helped. Call Apple and send it back. They were very good to deal with they sent me a Fedx label by email and sent me the new one when the return was scaned by fedx. As fast as can be expexted or faster. I've never had any problem from Lisa untill now. I was dreading the hassel but apple made it very easy.
    MBP, Mac OS X (10.4.6)
  • yipdw Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 8, 2006 1:04 AM (in response to whepper)
    Curious, what did you tell Apple on the phone? When I described this problem to them, I was just redirected to my local Apple Store. (I don't think I came across as grumpy on the phone or anything.)
    MacBook Pro 15", Mac OS X (10.4.6)
  • Michael Dunne Calculating status...
    Currently Being Moderated
    Jun 8, 2006 5:27 AM (in response to Matt Stocum)
    Can I confirm what Matt says about replacing the logic board - I just got mine back from Apple support today - they had replaced the Airport card and guess what? It panicked on the first large download by wireless. I'm going to ask for a replacement.
    MacBook Pro 2GHz 15", Mac OS X (10.4.6)
  • Johnathan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 8, 2006 6:17 AM (in response to yipdw)
    All I have to say on being redirected to your local apple store is that if you are within the time to get a replacement and your box is not custom (extra ram or hard drive options) then the local Apple Store might be an option if they are able with stock to replace the machine.

    I would confirm with a call first.

    My trip with a custom built Macbook Pro was a huge annoying waste of time. They just told me to call AppleCare and get it declared DOA for a replacement. With a custom optioned out machine they could do little for me.

    Oh yeah on edit the Apple phone support people when directed to this thread and given the proper info on it panicking only on wireless and such were quick to get me started on a replacement and **** nice about it and apologetic to boot.
    Macbook Pro 17", Mac OS X (10.4.6)
  • yipdw Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 8, 2006 11:16 AM (in response to Johnathan)
    The funny thing is that I was at my local Apple Store yesterday, and they did provide me with a replacement unit fairly quickly.

    Unfortunately, the replacement unit manifests the exact same problems, even on a clean install of OS X 10.4.6. The only reason why I took it home in the first place is because it (somehow) did not act up inside the store. This leads me to believe that (1) I am either terribly unlucky or (2) my local store (Aspen Grove, by the way) has a stock of defective MacBook Pros.

    I suppose I can try a different Apple Store, but that seems a little like a wild goose chase...
    MacBook Pro 15", Mac OS X (10.4.6)
  • Johnathan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 8, 2006 11:27 AM (in response to yipdw)
    Yeah that does seem like a bit of a wild goose chase have you checked the serial #? What production week was your replacement?

    Week 20 is most suspect but reports from 18 to week 22 have been mentioned across this thread.
    Macbook Pro 17", Mac OS X (10.4.6)
  • CptnJustc Calculating status...
    Currently Being Moderated
    Jun 8, 2006 11:39 AM (in response to Johnathan)
    Yeah, chances are your Apple store has a pile of them from the supposed bad weeks. Which is the only up side to the fact that it seems like it's taking them forever to ship me a new custom unit.
    MacBook Pro 15.4" 2.0 GHz, Mac OS X (10.4.6)
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