ShaneD90

Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

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Q: Late 2013 Macbook Pro Retina 13'' Wifi Issues

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  • by AdrianF1,

    AdrianF1 AdrianF1 Feb 14, 2014 5:29 AM in response to CMCMC
    Level 1 (0 points)
    Feb 14, 2014 5:29 AM in response to CMCMC

    Thanks, it's a relief to hear that it is software!

  • by AdrianF1,

    AdrianF1 AdrianF1 Feb 14, 2014 5:59 AM in response to CMCMC
    Level 1 (0 points)
    Feb 14, 2014 5:59 AM in response to CMCMC

    The 10.9.2 driver totally did the trick (1s 802.11ac):

     

    78 packets transmitted, 78 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 1.728/3.389/7.440/0.989 ms

     

    I wonder if the original poster ever had success?  If so, they should indicate this is 'fixed'.  I didn't dig through all the posts since I thought the issue was still not resolved.

     

    Thanks to all for your help!

     

     

  • by Splinky,

    Splinky Splinky Feb 14, 2014 6:21 AM in response to AdrianF1
    Level 1 (0 points)
    Feb 14, 2014 6:21 AM in response to AdrianF1

    Did that driver also resolve the random wi-fi dropouts? The ones whereby it appears as though the connection is still active, but no data is transmitted?

  • by johnniecache,

    johnniecache johnniecache Feb 14, 2014 7:17 AM in response to ShaneD90
    Level 1 (5 points)
    Feb 14, 2014 7:17 AM in response to ShaneD90

    i really hope that there will be a new driver in the final 10.9.2!

     

    I tested the driver from the 10.9.2 beta and it clearly gives me a less stable 5GHz connection than the 10.9.1 driver.

     

    On the 10.9.1 transmission rates are very constant, on the 10.9.2 beta its fluctuating very much.

  • by AsteriskGo,

    AsteriskGo AsteriskGo Feb 14, 2014 9:53 AM in response to Splinky
    Level 1 (0 points)
    Feb 14, 2014 9:53 AM in response to Splinky

    It did help the wifi-dropouts that I was experiencing a lot. Since i updatet the driver, as posted in this thread here, I haven't had a single drop-out.

  • by zagpoint,

    zagpoint zagpoint Feb 15, 2014 8:08 PM in response to Denis Papin
    Level 1 (0 points)
    Feb 15, 2014 8:08 PM in response to Denis Papin

    Thank you! I had been baffled by this issue until seeing your post. Installing the driver was a breeze! and here is the difference between the old and new drivers on my Late 2013 15" pro:

     

    old.jpg

     

    After update:

     

    new.jpg

     

    The end result is:

    - consistent ping latency

    - no more network drops. It was driving me crazy, especially when working from home via VPN...

  • by LuiSlow,

    LuiSlow LuiSlow Feb 16, 2014 12:19 PM in response to AdrianF1
    Level 1 (0 points)
    Feb 16, 2014 12:19 PM in response to AdrianF1

    Hi AdrianF1,

     

    Actually I've reproduced the behaviour you describe. If you reduce the time between pings to 0.1s then the erratic ping disapears. However, if you are running ping and click on the wifi icon on your upper bar, the erratic behaviour starts again. It seems it is related with the search of new wifi connections.

     

    Does any body know how to prevent the system for searching for new WIFI connections when I am already connected to one?

     

    Thanks!

  • by uncle ron,

    uncle ron uncle ron Feb 16, 2014 7:34 PM in response to Denis Papin
    Level 1 (0 points)
    Feb 16, 2014 7:34 PM in response to Denis Papin

    Thanks for all this - I am trying to run the driver update but when I get the terminal window where it asks for my password, I am simply unable to enter any text there! Any ideas to get around this?

  • by Shawn McCuan,

    Shawn McCuan Shawn McCuan Feb 16, 2014 7:53 PM in response to uncle ron
    Level 1 (0 points)
    Feb 16, 2014 7:53 PM in response to uncle ron

    When prompted, just type your password and press the return key. The password characters are not displayed in a Unix terminal.

  • by dannyzia,

    dannyzia dannyzia Feb 16, 2014 8:28 PM in response to Shawn McCuan
    Level 1 (0 points)
    Feb 16, 2014 8:28 PM in response to Shawn McCuan

    Can someone help me install this driver. I have extracted ZIP folder to desktop, and followed all the instructions. Once i click the backupdriver file nothing happens at all. Terminal does not open, or run anything. Nor does it even if i run replace driver.

    I have altereed security in preferances to allow all programs to install on computer.

    Still nothing...

  • by uncle ron,

    uncle ron uncle ron Feb 16, 2014 8:47 PM in response to Shawn McCuan
    Level 1 (0 points)
    Feb 16, 2014 8:47 PM in response to Shawn McCuan

    Aha, thanks, got it now, and the update worked. (beginner's mistake!)

  • by AsteriskGo,

    AsteriskGo AsteriskGo Feb 17, 2014 4:12 AM in response to dannyzia
    Level 1 (0 points)
    Feb 17, 2014 4:12 AM in response to dannyzia

    I experienced the same issue. What helped for me was the following:

     

    * Put the folder ReplaceDriver on your desktop

    * Do a secondary click on the BackupDriver and choose show package contents

    * Then move to \Contents\Resources\Scripts and open the file main.scpt

    * The file opens in the Apple Script editor, then run it.

    * Do the same for the ReplaceDriver app

     

    Hope this helps

  • by johnniecache,

    johnniecache johnniecache Feb 17, 2014 10:48 AM in response to ShaneD90
    Level 1 (5 points)
    Feb 17, 2014 10:48 AM in response to ShaneD90

    Hey guys,

     

    i just installed Windows and I was curious to test the WiFi with the Windows drivers!

     

    Check out the difference between mac os and windows, using the same notebook in the exact same place with the same Netgear router (on 802.11ac 5GHz)

     

    On Mac OS, the maximum is 20 MB/s and the connection drops significantly about every 10 seconds.

    On Windows, i get constant 45 MB/s with the default driver!!

     

    The Mac driver ***** so badly

     

    speed2.png

    driver.png

    mac_os.png

  • by bkang97,

    bkang97 bkang97 Feb 18, 2014 8:14 AM in response to ShaneD90
    Level 1 (0 points)
    Feb 18, 2014 8:14 AM in response to ShaneD90

    localhost:~ ben$ ping google.com

    PING google.com (74.125.193.139): 56 data bytes

    64 bytes from 74.125.193.139: icmp_seq=0 ttl=46 time=86.163 ms

    64 bytes from 74.125.193.139: icmp_seq=1 ttl=46 time=129.775 ms

    64 bytes from 74.125.193.139: icmp_seq=2 ttl=46 time=39.431 ms

    64 bytes from 74.125.193.139: icmp_seq=3 ttl=46 time=112.112 ms

    64 bytes from 74.125.193.139: icmp_seq=4 ttl=46 time=50.690 ms

    64 bytes from 74.125.193.139: icmp_seq=5 ttl=46 time=94.984 ms

    64 bytes from 74.125.193.139: icmp_seq=6 ttl=46 time=39.731 ms

    64 bytes from 74.125.193.139: icmp_seq=7 ttl=46 time=76.559 ms

    64 bytes from 74.125.193.139: icmp_seq=8 ttl=46 time=119.413 ms

    64 bytes from 74.125.193.139: icmp_seq=9 ttl=46 time=59.122 ms

    64 bytes from 74.125.193.139: icmp_seq=10 ttl=46 time=101.700 ms

    64 bytes from 74.125.193.139: icmp_seq=11 ttl=46 time=40.087 ms

    64 bytes from 74.125.193.139: icmp_seq=12 ttl=46 time=83.546 ms

    64 bytes from 74.125.193.139: icmp_seq=13 ttl=46 time=126.836 ms

    64 bytes from 74.125.193.139: icmp_seq=14 ttl=46 time=65.595 ms

    64 bytes from 74.125.193.139: icmp_seq=15 ttl=46 time=109.191 ms

    64 bytes from 74.125.193.139: icmp_seq=16 ttl=46 time=39.262 ms

    64 bytes from 74.125.193.139: icmp_seq=17 ttl=46 time=92.296 ms

    64 bytes from 74.125.193.139: icmp_seq=18 ttl=46 time=39.906 ms

    64 bytes from 74.125.193.139: icmp_seq=19 ttl=46 time=73.724 ms

    ^C

    --- google.com ping statistics ---

    20 packets transmitted, 20 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 39.262/79.006/129.775/30.550 ms

     

    My average ping speed is like 80 ms. Not good at all. Such speeds are just unacceptable from a $1000+ laptop. When my connection drops, most of the packets get dropped. This is definitely a hardware issue that Apple should accept and help with. I'm taking my MBP to the apple store soon to get it replaced, but really, will it help at all?

  • by AdrianF1,

    AdrianF1 AdrianF1 Feb 18, 2014 9:12 AM in response to bkang97
    Level 1 (0 points)
    Feb 18, 2014 9:12 AM in response to bkang97

    You may have a problem, but you're better off diagnosing it by pinging your wireless router, not a website, to isolate WiFi issues from MANY other causes for bad ping times.

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