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iMac OS X v 10.8.5 Safari does not start, crashes upon loading

366 Views 10 Replies Latest reply: Feb 15, 2014 8:35 AM by stevenvanbauwel RSS
stevenvanbauwel Calculating status...
Currently Being Moderated
Feb 14, 2014 12:16 PM

Today when starting up Safari; the system locks and provides following error message. How can I resolve this?

Thank you.

Steven

 

Process:    Safari [899]
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Identifier:  com.apple.Safari
Version:    6.1.1 (8537.73.11)
Build Info:  WebBrowser-7537073011000000~2
Code Type:  X86-64 (Native)

Parent Process:  launchd [366]

User ID:    501

 

Date/Time:  2014-02-14 21:02:52.340 +0100
OS Version:  Mac OS X 10.8.5 (12F45)

Report Version:  10

 

Interval Since Last Report:      151644 sec
Crashes Since Last Report:      4

Per-App Interval Since Last Report:  173206 sec

Per-App Crashes Since Last Report:   4

Anonymous UUID:                  DB1F9B67-C172-F27B-FFAF-4A5B90BB9A89

 

Crashed Thread:  15

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

 

External Modification Warnings:

Thread creation by external task.

 

Application Specific Information:

Process Model:

Single Web Process

 

Enabled Extensions:

com.lastpass.lpsafariextension-N24REP3BMN (3.0.23 - 3.0.23) LastPass

 

 

Thread 0:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib   
0x000000010cf53ffa read + 10
1   com.apple.Foundation     
0x00000001097c9c73 _NSReadBytesFromFileWithExtendedAttributes + 696
2   com.apple.Foundation     
0x00000001097c99b2 _NSReadBytesFromFile + 49
3   com.apple.Foundation     
0x00000001097d8461 -[NSData(NSData) initWithContentsOfFile:] + 65
4   com.apple.Foundation     
0x00000001097df9f7 -[NSData(NSData) initWithContentsOfURL:] + 355
5   com.apple.Foundation     
0x00000001097e9c3a +[NSDictionary(NSDictionary) newWithContentsOf:immutable:] + 101
6   com.apple.Foundation     
0x000000010981954e +[NSDictionary(NSDictionary) dictionaryWithContentsOfURL:] + 43
7   com.apple.Safari.framework
0x000000010759974e Safari::GlobalHistory::load(***::Vector<***::RefPtr<Safari::GlobalHistoryItem>, 0ul, ***::CrashOnOverflow>&) + 62
8   com.apple.Safari.framework
0x000000010759753e Safari::GlobalHistory::init() + 100
9   com.apple.Safari.framework
0x00000001075974b1 Safari::GlobalHistory::shared() + 55
10  com.apple.Safari.framework
0x00000001075975e7 Safari::GlobalHistory::sharedObjC() + 21
11  com.apple.Safari.framework
0x00000001073f95ad -[AppController applicationDidFinishLaunching:] + 325
12  com.apple.CoreFoundation 
0x000000010a081eda _CFXNotificationPost + 2554
13  com.apple.Foundation     
0x00000001097c57b6 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
14  com.apple.AppKit         
0x000000010a4e152d -[NSApplication _postDidFinishNotification] + 292
15  com.apple.AppKit         
0x000000010a4e1266 -[NSApplication _sendFinishLaunchingNotification] + 216
16  com.apple.AppKit         
0x000000010a4de452 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566
17  com.apple.AppKit         
0x000000010a4de04c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
18  com.apple.Foundation     
0x00000001097df07b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
19  com.apple.Foundation     
0x00000001097deedd _NSAppleEventManagerGenericHandler + 106
20  com.apple.AE             
0x000000010d822078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
21  com.apple.AE             
0x000000010d821ed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
22  com.apple.AE             
0x000000010d821d99 aeProcessAppleEvent + 318
23  com.apple.HIToolbox     
0x000000010c305709 AEProcessAppleEvent + 100
24  com.apple.AppKit         
0x000000010a4da836 _DPSNextEvent + 1456
25  com.apple.AppKit         
0x000000010a4d9df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26  com.apple.Safari.framework
0x000000010744baef -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
27  com.apple.AppKit         
0x000000010a4d11a3 -[NSApplication run] + 517
28  com.apple.AppKit         
0x000000010a475bd6 NSApplicationMain + 869
29  com.apple.Safari.framework
0x000000010761034c SafariMain + 266
30  libdyld.dylib           
0x000000010cd797e1 start + 1

 

Thread 1:

0   libsystem_kernel.dylib   
0x000000010cf536d6 __workq_kernreturn + 10
1   libsystem_c.dylib       
0x000000010cde3f1c _pthread_workq_return + 25
2   libsystem_c.dylib       
0x000000010cde3ce3 _pthread_wqthread + 412
3   libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib   
0x000000010cf53d16 kevent + 10
1   libdispatch.dylib       
0x000000010cd46dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib       
0x000000010cd469ee _dispatch_mgr_thread + 54

 

Thread 3:: Dispatch queue: com.apple.root.default-priority

0   libsystem_kernel.dylib   
0x000000010cf516c2 semaphore_wait_trap + 10
1   libdispatch.dylib       
0x000000010cd47486 _dispatch_semaphore_wait_slow + 241
2   com.apple.CFOpenDirectory
0x000000010da4160b transaction_simple + 401
3   com.apple.CFOpenDirectory
0x000000010da462d3 ODRecordVerifyPassword + 272
4   com.apple.DirectoryService.Framework0x00000001158b08be dsDoDirNodeAuthOnRecordType + 717
5   com.apple.DirectoryService.Framework0x00000001158b05d3 dsDoDirNodeAuth + 83
6   com.apple.framework.Admin
0x0000000116a4dcc1 -[DSNode _authenticateNodeWithName:password:oldPassword:data:method:doAuthentication:] + 500
7   com.apple.framework.Admin
0x0000000116a4dac7 -[DSNode verifyUserName:password:] + 46
8   com.apple.framework.Admin
0x0000000116a4da8c -[User hasEmptyPassword] + 61
9   com.apple.Safari.framework
0x00000001075d1faf __77-[UserAccountSecurityController _calculateWhetherCurrentUserHasEmptyPassword]_block_invoke + 29
10  libdispatch.dylib       
0x000000010cd47f01 _dispatch_call_block_and_release + 15
11  libdispatch.dylib       
0x000000010cd440b6 _dispatch_client_callout + 8
12  libdispatch.dylib       
0x000000010cd451fa _dispatch_worker_thread2 + 304
13  libsystem_c.dylib       
0x000000010cde3cdb _pthread_wqthread + 404
14  libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 4:: WebCore: IconDatabase

0   libsystem_kernel.dylib   
0x000000010cf530fa __psynch_cvwait + 10
1   libsystem_c.dylib       
0x000000010cde5fb9 _pthread_cond_wait + 869
2   com.apple.WebCore       
0x0000000110abec2b WebCore::IconDatabase::syncThreadMainLoop() + 491
3   com.apple.WebCore       
0x0000000110abb83f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4   com.apple.JavaScriptCore 
0x0000000107f915ef ***::wtfThreadEntryPoint(void*) + 15
5   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
6   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 5:

0   libsystem_kernel.dylib   
0x000000010cf536d6 __workq_kernreturn + 10
1   libsystem_c.dylib       
0x000000010cde3f1c _pthread_workq_return + 25
2   libsystem_c.dylib       
0x000000010cde3ce3 _pthread_wqthread + 412
3   libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 6:

0   libsystem_kernel.dylib   
0x000000010cf536d6 __workq_kernreturn + 10
1   libsystem_c.dylib       
0x000000010cde3f1c _pthread_workq_return + 25
2   libsystem_c.dylib       
0x000000010cde3ce3 _pthread_wqthread + 412
3   libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 7:: com.apple.CoreAnimation.render-server

0   libsystem_kernel.dylib   
0x000000010cf51686 mach_msg_trap + 10
1   libsystem_kernel.dylib   
0x000000010cf50c42 mach_msg + 70
2   com.apple.QuartzCore     
0x000000010896217b CA::Render::Server::server_thread(void*) + 403
3   com.apple.QuartzCore     
0x00000001089e6dc6 thread_fun + 25
4   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
5   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 8:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib   
0x000000010cf51686 mach_msg_trap + 10
1   libsystem_kernel.dylib   
0x000000010cf50c42 mach_msg + 70
2   com.apple.CoreFoundation 
0x000000010a06c233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation 
0x000000010a071916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation 
0x000000010a0710e2 CFRunLoopRunSpecific + 290
5   com.apple.Foundation     
0x00000001097b4546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6   com.apple.Foundation     
0x0000000109812562 __NSThread__main__ + 1345
7   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
8   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 9:

0   libsystem_kernel.dylib   
0x000000010cf536d6 __workq_kernreturn + 10
1   libsystem_c.dylib       
0x000000010cde3f1c _pthread_workq_return + 25
2   libsystem_c.dylib       
0x000000010cde3ce3 _pthread_wqthread + 412
3   libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 10:

0   libsystem_kernel.dylib   
0x000000010cf536d6 __workq_kernreturn + 10
1   libsystem_c.dylib       
0x000000010cde3f1c _pthread_workq_return + 25
2   libsystem_c.dylib       
0x000000010cde3ce3 _pthread_wqthread + 412
3   libsystem_c.dylib       
0x000000010cdce191 start_wqthread + 13

 

Thread 11:: JavaScriptCore::BlockFree

0   libsystem_kernel.dylib   
0x000000010cf530fa __psynch_cvwait + 10
1   libsystem_c.dylib       
0x000000010cde5fb9 _pthread_cond_wait + 869
2   com.apple.JavaScriptCore 
0x0000000107f9c1c6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3   com.apple.JavaScriptCore 
0x0000000107f9bce5 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4   com.apple.JavaScriptCore 
0x0000000107f915ef ***::wtfThreadEntryPoint(void*) + 15
5   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
6   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 12:: JavaScriptCore::Marking

0   libsystem_kernel.dylib   
0x000000010cf530fa __psynch_cvwait + 10
1   libsystem_c.dylib       
0x000000010cde5fb9 _pthread_cond_wait + 869
2   com.apple.JavaScriptCore 
0x0000000107f9c7f7 JSC::GCThread::waitForNextPhase() + 119
3   com.apple.JavaScriptCore 
0x0000000107f9c688 JSC::GCThread::gcThreadMain() + 88
4   com.apple.JavaScriptCore 
0x0000000107f915ef ***::wtfThreadEntryPoint(void*) + 15
5   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
6   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 13:: JavaScriptCore::Marking

0   libsystem_kernel.dylib   
0x000000010cf530fa __psynch_cvwait + 10
1   libsystem_c.dylib       
0x000000010cde5fb9 _pthread_cond_wait + 869
2   com.apple.JavaScriptCore 
0x0000000107f9c7f7 JSC::GCThread::waitForNextPhase() + 119
3   com.apple.JavaScriptCore 
0x0000000107f9c688 JSC::GCThread::gcThreadMain() + 88
4   com.apple.JavaScriptCore 
0x0000000107f915ef ***::wtfThreadEntryPoint(void*) + 15
5   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
6   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 14:: JavaScriptCore::Marking

0   libsystem_kernel.dylib   
0x000000010cf530fa __psynch_cvwait + 10
1   libsystem_c.dylib       
0x000000010cde5fb9 _pthread_cond_wait + 869
2   com.apple.JavaScriptCore 
0x0000000107f9c7f7 JSC::GCThread::waitForNextPhase() + 119
3   com.apple.JavaScriptCore 
0x0000000107f9c688 JSC::GCThread::gcThreadMain() + 88
4   com.apple.JavaScriptCore 
0x0000000107f915ef ***::wtfThreadEntryPoint(void*) + 15
5   libsystem_c.dylib       
0x000000010cde1772 _pthread_start + 327
6   libsystem_c.dylib       
0x000000010cdce1a1 thread_start + 13

 

Thread 15 Crashed:

0   com.apple.Safari.framework
0x00000001078d3174 0x1073ef000 + 5128564

 

Thread 15 crashed with X86 Thread State (64-bit):

  rax: 0x048e058c06834b06  rbx: 0x0000000000000054  rcx: 0x000000010841b000  rdx: 0x0000000000000054

  rdi: 0x000000010841b000  rsi: 0x0000000107dea000  rbp: 0x000000010841cff0  rsp: 0x000000010841cf68

   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000

  r12: 0x00000001079a74b0  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000107dea000

  rip: 0x00000001078d3174  rfl: 0x0000000000010206  cr2: 0x00000001078d3174

Logical CPU: 1

 

Binary Images:

  0x1073e7000 -    0x1073e7fff  com.apple.Safari (6.1.1 - 8537.73.11) <16DD7DFC-B1F9-324D-8BE6-1AEC2446E928> /Applications/Safari.app/Contents/MacOS/Safari
  0x1073ef000 -    0x1079cafff  com.apple.Safari.framework (8537 - 8537.73.11) <6E26A6FA-2D6E-3540-A3E2-7CFDA6BEA700> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
  0x107da2000 -    0x107da3ff7  libSystem.B.dylib (169.3) <92475A81-385C-32B9-9D6D-38E4BAC90996> /usr/lib/libSystem.B.dylib
  0x107db1000 -    0x107dc7fff  com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
  0x107ddf000 -    0x107de0fff  libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
  0x107deb000 -    0x107e17fff  com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
  0x107e2a000 -    0x107e2afff  com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
  0x107e2e000 -    0x107e2efff  com.apple.Cocoa (6.7 - 19) <3CFC90D2-2BE9-3E5C-BFDB-5E161A2C2B29> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
  0x107e33000 -    0x107e8ffff  com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
  0x107ec8000 -    0x107ed4fff  com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
  0x107ee4000 -    0x107f52ff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
  0x107f81000 -    0x107f82fff  libodfde.dylib (18) <46A5538E-3719-3BE8-AD13-537930B4082C> /usr/lib/libodfde.dylib
  0x107f88000 -    0x10832dfff  com.apple.JavaScriptCore (8537 - 8537.73.10) <70ECF2B6-F6A1-3975-8598-AC0A62207151> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
  0x108422000 -    0x108622fff  libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
  0x1086c6000 -    0x1087c3fff  libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
  0x1087d9000 -    0x108811fff  libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
  0x108827000 -    0x108836ff7  libxar.1.dylib (105) <B6A7C8AA-3E20-3A1D-A7BA-4FD0052FA508> /usr/lib/libxar.1.dylib
  0x108840000 -    0x10884ffff  com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
  0x10885e000 -    0x108885ff7  com.apple.PerformanceAnalysis (1.16 - 16) <1BDA3662-18B7-3F38-94E5-9ACD477A7682> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
  0x1088a5000 -    0x108a53fff  com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
  0x108b12000 -    0x108de3ff7  com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
  0x108f18000 -    0x108f97ff7  com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
  0x108fda000 -    0x10900efff  com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
  0x10903a000 -    0x10908bff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
  0x1090bc000 -    0x109225ff7  com.apple.WebKit (8537 - 8537.73.11) <270E5AE4-CD81-394D-BC67-52E24A7B64C4> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
  0x109320000 -    0x109598ff7  com.apple.WebKit2 (8537 - 8537.73.11) <29199245-7FE4-308F-B38B-AD019A7F9E39> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
  0x10977c000 -    0x109adbfff  com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
  0x109d03000 -    0x109e1b92f  libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
  0x109e3f000 -    0x109ea7ff7  libc++.1.dylib (65.1) <E5A0C88E-0837-3015-A987-F8C5A0D35DD6> /usr/lib/libc++.1.dylib
  0x109f04000 -    0x109fd6ff7  com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
  0x10a03c000 -    0x10a226ff7  com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
  0x10a385000 -    0x10afb2fff  com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
  0x10b6ab000 -    0x10b820ff7  com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
  0x10b8e3000 -    0x10b8e3fff  com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
  0x10b8ed000 -    0x10b8edfff  com.apple.CoreServices (57 - 57) <45F1466A-8264-3BB7-B0EC-E5E5BFBED143> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
  0x10b8f5000 -    0x10ba0efff  com.apple.ImageIO.framework (3.2.2 - 851) <6552C673-9F29-3B31-A12E-C4391A950965> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
  0x10ba6d000 -    0x10ba6efff  libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
  0x10ba75000 -    0x10ba87ff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
  0x10ba8e000 -    0x10ba90fff  com.apple.OAuth (18.1 - 18.1) <0DC79455-CF81-3873-87BD-6BD14D89A6F5> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
  0x10ba97000 -    0x10baa1ff7  com.apple.xpcobjects (103 - 103) <03968AE7-D7D9-3B12-A2A5-045957DC3526> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
  0x10bab4000 -    0x10baf7ff7  com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
  0x10bb32000 -    0x10bc84fff  com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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  0x10f735000 -    0x10f757ff7  com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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  0x10f7cd000 -    0x10f7ecff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
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  0x10f905000 -    0x10f987ff7  com.apple.Heimdal (3.0 - 2.0) <ACF0C667-5ACC-382A-A998-61E85386C814> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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  0x10f9ba000 -    0x10f9bffff  com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
  0x10f9d1000 -    0x10f9dcfff  com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
  0x10f9e5000 -    0x10fa28ff7  com.apple.bom (12.0 - 192) <0EFE0F2D-B6DE-3D1E-93C2-EED6D96F70A2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
  0x10fa3d000 -    0x10fa67ff7  com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
  0x10fa86000 -    0x10fd2aff7  com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
  0x10fe0b000 -    0x10fe62ff7  com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
  0x10fe8c000 -    0x10fed6ff7  libGLU.dylib (8.10.1) <6699DEA6-9EEB-3B84-A57F-B25AE44EC584> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
  0x10fee9000 -    0x10fef0fff  libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
  0x10fef8000 -    0x10ff0ffff  libGL.dylib (8.10.1) <F8BABA3C-7810-3A65-83FC-61945AA50E90> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
  0x10ff24000 -    0x10ff61fef  libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
  0x10ff6c000 -    0x10ff6efff  libCVMSPluginSupport.dylib (8.10.1) <F0239392-E0CB-37D7-BFE2-D6F5D42F9196> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
  0x10ff77000 -    0x10ff7bfff  libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
  0x10ff88000 -    0x10ffe2ff7  com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
  0x10fffe000 -    0x11041bfff  FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
  0x11062c000 -    0x110639fff  com.apple.AppleFSCompression (49 - 1.0) <E616053D-D3C2-3600-B8DF-A5E0D9665634> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
  0x110647000 -    0x110668fff  com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
  0x110683000 -    0x11068eff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
  0x11069f000 -    0x1106beff7  com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
  0x1106cf000 -    0x1106cffff  com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
  0x1106d9000 -    0x1106e2ff7  com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
  0x1106f3000 -    0x11078efff  com.apple.CoreSymbolication (3.0 - 117) <7D43ED93-BD81-338C-8076-6A932A1D19E8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
  0x1107aa000 -    0x110806ff7  com.apple.Symbolication (1.3 - 93) <D3AAB36A-D5EB-3044-BE9D-0B77E64C00FC> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
  0x11084c000 -    0x110882fff  com.apple.DebugSymbols (98 - 98) <7059F71D-9A82-3D32-99BB-E043DEDA6174> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
  0x1108a0000 -    0x1108ecfff  com.apple.framework.CoreWLAN (3.4 - 340.18) <BCFA14A9-728C-371A-936E-2EDF2EC2F40F> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
  0x110917000 -    0x110966fff  com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
  0x11099e000 -    0x1109a2ff7  com.apple.CommonPanels (1.2.5 - 94) <5F81D593-4B87-3DCC-B934-625D436B4CB1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
  0x1109ab000 -    0x1109aefff  com.apple.help (1.3.2 - 42) <418A9A41-BCB4-32A2-97ED-3A388F69CA9D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
  0x1109ba000 -    0x1109cffff  com.apple.ImageCapture (8.0 - 8.0) <71B24609-DEE9-3927-9C82-62E72270299C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
  0x1109ef000 -    0x110a0cff7  com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
  0x110a24000 -    0x110a26ff7  com.apple.print.framework.Print (8.0 - 258) <8F243E49-021F-3892-B555-3010A7F450A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
  0x110a31000 -    0x110a33fff  com.apple.securityhi (4.0 - 55002) <26E6D477-EF61-351F-BA8C-67824AA231C6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
  0x110a40000 -    0x110a7cfff  com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
  0x110aa1000 -    0x110aacff7  com.apple.ProtocolBuffer (2 - 104) <5BA49EB9-1361-3BFF-856C-C5F1D0486072> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
  0x110ab6000 -    0x111b7dfff  com.apple.WebCore (8537 - 8537.73.13) <D924D5C2-6819-3559-91B5-48FDF841BFA9> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
  0x113c2f000 -    0x113c5dfff  com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
  0x113cc1000 -    0x113ccffff  com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
  0x113cde000 -    0x113ce0ff7  com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
  0x113ce7000 -    0x113cf3fff  libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
  0x114e1a000 -    0x1150abff7  com.apple.RawCamera.bundle (5.03 - 729) <DBA059CC-E78F-356F-B435-DA62A746F4D4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
  0x1158ad000 -    0x1158b9ff7  com.apple.DirectoryService.Framework (10.8 - 151.10) <4F3284A9-EFD4-3A77-8B7F-D3D611D656A0> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
  0x1158c3000 -    0x1158c6ff7  com.apple.LoginUICore (2.1 - 2.1) <98A808A9-F27D-37A9-84D6-77B61C444F97> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
  0x1158ce000 -    0x1158d8fff  libcsfde.dylib (296.18.2) <08092C5B-2171-3C1D-A98F-CF499A315DDC> /usr/lib/libcsfde.dylib
  0x1158e3000 -    0x1158f4ff7  libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
  0x116a49000 -    0x116a7bfff  com.apple.framework.Admin (12.2 - 12.2) <C61706AD-6952-3B8D-B926-330506F45339> /System/Library/PrivateFrameworks/Admin.framework/Admin
  0x116aa2000 -    0x116b93ff7  com.apple.DiskImagesFramework (10.8.3 - 345) <5C56181F-1E9F-336A-B7BB-620565A8BD6E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
  0x116bf3000 -    0x116c83ff7  libCoreStorage.dylib (296.18.2) <2FFB6BCA-3033-3AC1-BCE4-ED102DCBECD5> /usr/lib/libCoreStorage.dylib
  0x116caa000 -    0x116d7dff7  com.apple.DiscRecording (7.0 - 7000.2.4) <D62DA01B-5B60-3E99-9395-C11FB47E82E0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
  0x116de5000 -    0x116e2dfff  libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
  0x116e3e000 -    0x116e7eff7  com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
  0x116e91000 -    0x116ecaff7  libssl.0.9.8.dylib (47.2) <46DF85DC-18FB-3108-91F6-52AE3EBF2347> /usr/lib/libssl.0.9.8.dylib
  0x116ee0000 -    0x116fe2fff  libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib
  0x11704a000 -    0x117085fff  com.apple.LDAPFramework (2.4.28 - 194.5) <7E4F2C08-0010-34AE-BC46-149B7EE8A0F5> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
  0x117093000 -    0x117096fff  libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib

0x7fff66fe7000 - 0x7fff6701b93f  dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld

 

External Modification Summary:

  Calls made by other processes targeting this process:


task_for_pid: 3

thread_create: 1

thread_set_state: 0

  Calls made by this process:


task_for_pid: 0

thread_create: 0

thread_set_state: 0

  Calls made by all processes on this machine:


task_for_pid: 1157

thread_create: 11

thread_set_state: 0

 

VM Region Summary:

ReadOnly portion of Libraries: Total=169.7M resident=114.1M(67%) swapped_out_or_unallocated=55.6M(33%)

Writable regions: Total=1.1G written=16.6M(1%) resident=21.0M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)

 

REGION TYPE                    VIRTUAL
===========                    =======
CG shared images                  96K
CoreServices                    1104K
JS JIT generated code              8K
JS JIT generated code (reserved)  1.0G    reserved VM address space (unallocated)
JS VM register file (reserved)  4096K    reserved VM address space (unallocated)
JS garbage collector              256K
MALLOC                          49.6M
MALLOC guard page                  48K
Memory tag=240                      4K
Memory tag=242                    12K
SQLite page cache                2400K
STACK GUARD                      56.1M
Stack                            15.1M
TC malloc                          80K
VM_ALLOCATE                      16.6M
__DATA                          14.5M
__IMAGE                          528K
__LINKEDIT                      39.8M
__TEXT                          130.0M
__UNICODE                        544K
mapped file                      28.1M
shared memory                    308K
===========                    =======
TOTAL                            1.4G
TOTAL, minus reserved VM space  355.0M

 

Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5

Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000LM024, 1 TB

USB Device: Dell Premium USB Optical Mouse, 0x413c  (Dell Inc.), 0x3016, 0x14300000 / 1

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: MacBook Air SuperDrive, apple_vendor_id, 0x1500, 0x1a130000 / 7

USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0234, 0x1a120000 / 4

USB Device: My Book 1170, 0x1058  (Western Digital Technologies, Inc.), 0x1170, 0x1a124000 / 6

USB Device: My Book 1140, 0x1058  (Western Digital Technologies, Inc.), 0x1140, 0x1a123000 / 5

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2412, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

iMac, OS X Mountain Lion (10.8.5)
  • andyBall_uk Level 6 Level 6 (17,525 points)

    You may have installed the genieo or installmac adware.

     

    Try to carefully follow one of these removal procedures : don't trust the genieo uninstaller.

     

    You installed the "Genieo" scam product.

     

    Adware Removal Guide : Genieo

  • andyBall_uk Level 6 Level 6 (17,525 points)

    Which one did you follow ? (neither are a patch to be applied, just a list of files to remove), did you empty the trash at any stage ?, do you have a backup to restore from ?.

  • Linc Davis Level 10 Level 10 (107,810 points)

    Do you have any experience with the shell (Terminal)?

  • andyBall_uk Level 6 Level 6 (17,525 points)

    I f you do have to restore a backup, I'd pick one from just before the attempt to remove genieo & then try again, but in Safe mode. However, as Linc has hinted; you may be able to resolve this using commands in single use mode, or from Terminal in Recovery.

    I'm not here again until tomorrow : I'm sure that Linc will see you right.

  • thomas_r. Level 7 Level 7 (26,950 points)

    This is an indication that you did not properly remove the launchd.conf file in step 2. I note that you underlined it, indicating that you found it, but perhaps you forgot to actually move it to the trash, or perhaps you moved the wrong file by mistake.

     

    Since you're already restoring from a backup, the problem is solved. However, if you're restoring to a backup that contains Genieo, you'll still need to remove it. Following those directions should do the trick, but you must be extremely careful, as they specify!

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