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All replies
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Helpful answers
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Jan 12, 2014 9:11 PM in response to ashb82by Diavonex,1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air
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Jan 20, 2014 5:38 PM in response to Diavonexby fixmymonitor,Try this.
If your ipad is off or dead just plug it a charger let it charge. It will charge slowly. Or connect the ipad to a computer and let it charge. Just enough your computer will detect it. You have to do restore. Once you can use ipad while its connecting to your computer. Try this.
Turn on WIFI once your connected. If your have your FIND MY IPAD on you have turn it off. It wont allow you to restore it. Go to PRIVACY then LOCATION service make sure its on the go to FIND MY IPAD turn it off it will your Apple ID and password once your it off. Open your itune it should detect your ipad already the you can restore it. If it doesnt ask to turn off FIND MY IPAD go ahead restore. You will have fresh restore what ever you have there will be delleted. NOTE: you will need to backup if you files that you need. Once its done. You will now be able to charge your ipad with out or using your ipad.
Let me if this work for you. I have been trying to fix this customer's ipad for 2 weeks. We replaced new battery did not work, replace ac adapter did not work.
Reseting does not work. You need fresh restore.
Note: You might need 10W charger or try the original charger
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Jan 20, 2014 5:39 PM in response to ashb82by Texas Mac Man,Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.htmlhttp://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.htmlhttp://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging-http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
Apple Batteries - iPad http://www.apple.com/batteries/ipad.htmlhttp://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
New iPad Slow to Recharge, Barely Charges During Use
iPad: Charging the battery
http://support.apple.com/kb/HT4060http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
Tips About Charging for New iPad 3
How to Save and Prolong the battery life of your new ipad
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xzhttp://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.htmlhttp://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom
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Jan 20, 2014 5:46 PM in response to ashb82by fixmymonitor,Try this.
If your ipad is off or dead just plug it a charger let it charge. It will charge slowly. Or connect the ipad to a computer and let it charge. Just enough your computer will detect it. You have to do restore. Once you can use ipad while its connecting to your computer. Try this.
Turn on WIFI once your connected. If your have your FIND MY IPAD on you have turn it off. It wont allow you to restore it. Go to PRIVACY then LOCATION service make sure its on the go to FIND MY IPAD turn it off it will your Apple ID and password once your it off. Open your itune it should detect your ipad already the you can restore it. If it doesnt ask to turn off FIND MY IPAD go ahead restore. You will have fresh restore what ever you have there will be delleted. NOTE: you will need to backup if you files that you need. Once its done. You will now be able to charge your ipad with out or using your ipad.
Let me if this work for you. I have been trying to fix this customer's ipad for 2 weeks. We replaced new battery did not work, replace ac adapter did not work.
Reseting does not work. You need fresh restore.
Note: You might need 10W charger or try the original charger
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Feb 14, 2014 6:46 PM in response to ashb82by suebert,I have tried plugging my Ipad into 3 different chargers.....nothing is detected by the ipad. Tried cleaning it with compressed air...still no connection. Reset the ipad and still no recognition of the charger. Any other ideas?
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May 9, 2014 8:30 AM in response to suebertby Ozeisler,Let me know I you've solved your problem, and how - I'm having the same issue. Thanks
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May 9, 2014 9:44 AM in response to Ozeislerby suebert,No, I took into Apple and had them try their magic. Nothing worked. Had to get a new ipad....at a reduced price, I might add.
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May 10, 2014 9:50 PM in response to ashb82by mommaduke1,Been there done that. Nothing works. So I guess I am off to apple. Thank god I bought the apple care warranty
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Jun 9, 2014 9:08 AM in response to fixmymonitorby bud_jones,This worked for me. The total reboot and restore put my iPad back into working trim.