HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
debbi69

Q: I get error message that I need apple applications support . not found.  It should have downloaded with itunes

error message:  Apple application not found:  uninstall I tunes and redownload it.  I have a new computer and this is the first time I have downloaded itunes on it.  I thought every think should ha

Windows 8

Posted on Feb 14, 2014 11:27 PM

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Q: I get error message that I need apple applications support . not found.  It should have downloaded with itunes

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  • by b noir,Solvedanswer

    b noir b noir Feb 14, 2014 11:40 PM in response to debbi69
    Level 9 (72,124 points)
    Feb 14, 2014 11:40 PM in response to debbi69

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

     

    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

     

    http://www.apple.com/itunes/download/

     

    Download and install the free trial version of WinRAR:

     

    http://www.rarlab.com/download.htm

     

    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").

     

    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

     

    Does it install properly for you?

     

    If instead you get an error message during the install, let us know what it says. (Precise text, please.)