HT201510: Setting up Time Capsule for the first time

Learn about Setting up Time Capsule for the first time
Ben-and-Nadine
Level 1 (0 points)

Q: I get as far as step 5 and then all I get is flashing amber.

I plugged in the power supply for the time capsule and the Ethernet cable coming from my router.

I filled in the network name, base station name and password and clicked on next.

Then it asks me to turn off my router for a few minutes, which I did. So after 2 minutes I turn my router back on and click on next.

Then it finishes the setup and I'm back to the first screen. This time it shows the newly created time capsule network but flashing amber with 4 error messages.

Airport Time Capsule 802.11ac, iOS 7.0.4

Posted on Feb 16, 2014 10:14 AM

by Bob Timmons,Solvedanswer
Bob Timmons Bob Timmons
Level 10 (105,268 points)
Wireless
A:

OK, thanks let's start over again and see if things will go as they are supposed to go.

 

Disconnect any cables that might be connected to the TC, but leave the TC powered on.

 

With the Time Capsule powered on, hold in the reset button on the back of the device firmly for 10 seconds and release. Allow a full minute for the TC to restart to a slow, blinking amber light.  The reset button is just to the right of the AC power cord socket.

 

Connect the Ethernet cable from one of the LAN <-> Ethernet ports on the Netgear router to the WAN "O" port on the TC

 

Open up AirPort Utility, click on Other WiFi Devices, then click on Time Capsule xxxxx.

 

The utility will open and take a minute to analyze things, then suggest the Time Capsule be configured to create a network.  The window should look exactly like this, except you will see a Time Capsule icon:

 

 

Uverse - Fios Setup.png

 

Enter a simple, short name that you want to call the wireless network and name the Time Capsule. Then enter a password that you will use to both access the settings on the Time Capsule and also connect to the wireless network. Click Next.

 

After another minute, you should see an indication of Setup Complete. Click Done.  You should have a green light on the TC now, and you should be able to connect to the TC wireless network by selecting the network name and entering the password.

Posted on Feb 16, 2014 11:28 AM

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Ben-and-Nadine

Q: I get as far as step 5 and then all I get is flashing amber.

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  • Helpful answers

  • by Bob Timmons,

    Bob Timmons Bob Timmons Feb 16, 2014 10:46 AM in response to Ben-and-Nadine
    Level 10 (105,268 points)
    Wireless
    Feb 16, 2014 10:46 AM in response to Ben-and-Nadine

    Something is amiss here, as you should not have been asked to turn off your router during the setup.

     

    That step would only appear if you had a "modem", not a router.

     

    Are you using AirPort Utility on your Mac to set this up? If yes, I assume that you are using AirPort Utility 6.3.x, is that correct?

  • by Ben-and-Nadine,

    Ben-and-Nadine Ben-and-Nadine Feb 16, 2014 10:55 AM in response to Bob Timmons
    Level 1 (0 points)
    Feb 16, 2014 10:55 AM in response to Bob Timmons

    Yes, I'm using Airport utility on my brand new MacBook Pro. No idea which version (how do I find out?)

  • by Bob Timmons,

    Bob Timmons Bob Timmons Feb 16, 2014 11:07 AM in response to Ben-and-Nadine
    Level 10 (105,268 points)
    Wireless
    Feb 16, 2014 11:07 AM in response to Ben-and-Nadine

    Please open AirPort Utility and click on the AirPort Utility menu at the upper left corner of the Macs screen. Then click About AirPort Utility.  With a new MBP, you probably have either AirPort Utility 6.3.1 or 6.3.2.

     

    Do you have the make and model number of the router handy there?

     

    About AirPort Utility.png

  • by Ben-and-Nadine,

    Ben-and-Nadine Ben-and-Nadine Feb 16, 2014 11:12 AM in response to Bob Timmons
    Level 1 (0 points)
    Feb 16, 2014 11:12 AM in response to Bob Timmons

    Thanks. I have airport utility 6.3.2

     

    The router is Netgear N750.

    Model # DGND4000

  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Feb 16, 2014 11:28 AM in response to Ben-and-Nadine
    Level 10 (105,268 points)
    Wireless
    Feb 16, 2014 11:28 AM in response to Ben-and-Nadine

    OK, thanks let's start over again and see if things will go as they are supposed to go.

     

    Disconnect any cables that might be connected to the TC, but leave the TC powered on.

     

    With the Time Capsule powered on, hold in the reset button on the back of the device firmly for 10 seconds and release. Allow a full minute for the TC to restart to a slow, blinking amber light.  The reset button is just to the right of the AC power cord socket.

     

    Connect the Ethernet cable from one of the LAN <-> Ethernet ports on the Netgear router to the WAN "O" port on the TC

     

    Open up AirPort Utility, click on Other WiFi Devices, then click on Time Capsule xxxxx.

     

    The utility will open and take a minute to analyze things, then suggest the Time Capsule be configured to create a network.  The window should look exactly like this, except you will see a Time Capsule icon:

     

     

    Uverse - Fios Setup.png

     

    Enter a simple, short name that you want to call the wireless network and name the Time Capsule. Then enter a password that you will use to both access the settings on the Time Capsule and also connect to the wireless network. Click Next.

     

    After another minute, you should see an indication of Setup Complete. Click Done.  You should have a green light on the TC now, and you should be able to connect to the TC wireless network by selecting the network name and entering the password.