HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
ekyanks

Q: My remote works but apple tv seems to freeze?

Apple tv comes on...remote makes noise but does nothing?  New batteries in remote.  Pulled plugs for over a day to reset apple tv still nothing?

Posted on Feb 17, 2014 10:27 AM

Close

Q: My remote works but apple tv seems to freeze?

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 17, 2014 10:30 AM in response to ekyanks
    Level 10 (103,805 points)
    Apple TV
    Feb 17, 2014 10:30 AM in response to ekyanks

    Welcome to the Apple Community.

     

    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.