HT201311: About AirPrint
Learn about About AirPrint
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All replies
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Helpful answers
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Feb 17, 2014 2:44 PM in response to Ted Baxterby deggie,Did you try everything suggested in the article you came here from?
Did you check to see if you have an AirPrint compatible printer?
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Feb 17, 2014 2:59 PM in response to deggieby Ted Baxter,Yes - it worked yesterday - now it doesn't.
Using HP colorjet
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Feb 17, 2014 3:03 PM in response to Ted Baxterby deggie,Double click on your home button and see if the Airprint app is still running. If it still is swipe up on the page to close it. After that pull the power plug on your printer and wait a minute to plug it back in then Reset your router and iPad. Then try again.
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Feb 17, 2014 3:44 PM in response to deggieby Ted Baxter,Tried that - it still doesn't recognize the printer---
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Feb 17, 2014 3:48 PM in response to Ted Baxterby deggie,You are sure there is nothing pending in the print queue? And that both the printer and iPad are connected to the same Wifi network? Your router firmware is up to date?
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Feb 17, 2014 4:11 PM in response to deggieby Ted Baxter,The printer and the iPad are on the same wifi network... Should they be on different ones?
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Feb 17, 2014 4:12 PM in response to Ted Baxterby deggie,No, they should be on the same. If you have a dual-band router you need to make sure they are on the same band.